on starting up eM client I always get the error
13:01:08 email@example.com [AirSync] MailExceptions.OperationException: Cannot create folder “firstname.lastname@example.org/United Kingdom/” with following error: UnknownError (11).
NB. XXXXX is my email address
I haven’t a clue why it adds the \United Kingdom bit.
PS same wit version 5 and 6
Hi, could you check if you are having this folder visible on webmail interface?
if by webmail you mean the outlook.com ite - them no.
I connect to this outlook account from iPhone, iPad and MacBook without any problem.
eM client connects OK and syncs - but I always get this error when eM client starts.
I am trying eM client because I want to use Outlook.com for email but iCloud for Contacts and Calendar - this means I can sync across all devices.
Hi, are you sure that this is really email folder? If yes then I will need your Airsync logs, go to tools - settings - advanced, check Airsync under your account, apply and restart eM Client.
Simulate steps that leads to your issue and after that send logs… to email@example.com together with this topic’s URL in subject.
then you can turn logging off.