After several years of happy use with Em Client, all at once I can neither send nor receive email. When I open Em Client, the authentication fails due to the following reason: “Unexpected end of stream”. And tells me it is caused by temporary server unavailability or incorrect server settings.
The condition has continued now for several days, so it is not temporary. This is an AOL email account. I have verified settings to agree with aol’s instructions. I have changed passwords. Running the account diagnostics resulted in failures for both POP3 (server not responding) and SMTP (failed); attempts to fix both POP3 and SMTP failed. Turning off the firewall made no difference. I have explored the EmClient forum and tried suggestions without success.
The release history page at https://www.emclient.com/ has an option which allows the installation to be repaired. When I start it for my version, it ends prematurely because of an error. The error is not specified.
How can I fix the problem ?
Em Client version is 8.2.1659
Windows 10 version 21H1