There’s a bug when trying to uninstall eM Client 10 – when it has a custom theme inherited from eM Client 9.
When trying to uninstall eM Client 10, the uninstaller will not allow the application to be uninstalled. Instead, it will display the below error prompt and will exit the uninstaller without uninstalling eM Client.
"Access to the path 'MyTheme_0000.emtheme' is denied"
Screenshot A:
It’s also not possible to delete the theme by going to the below eM Client setting.
[eM Client Settings > Appearance > Themes > Custom Theme > Delete key]
Doing so displays the below error dialogue.
"An error occurred
Access to the path 'C:\Users\UserName\AppData\Roaming\eM Client\Themes\MyTheme_0000.emtheme' is denied"
Screenshot B:
It’s only possible to delete the theme by navigating to the theme location in Windows File Explorer and manually deleting it there, which will then allow the application to be uninstalled. However, there’s obviously a bug here.
This forum won’t allow uploading the V9 *.emtheme file, or even the raw XML (as it exceeds the character limit). However, the V9 theme file was just the default eM Client 9 light theme, but with the following changes and a PNG thumbnail image.
#F7F7F7 - FormBackground
#F7F7F7 - ReadMailFormBackground
#F7F7F7 - SendMailFormBackground
#F7F7F7 - MainFormBackgroundStart
#F7F7F7 - MainFormBackgroundEnd
#EBF5FF - AttachmentBackground
#8EB6E7 - AttachmentBorder
#8EB6E7 - AttachmentSelectedBorder
#C4E3FF - AttachmentSelectedBackground
#8EB6E7 - MessageDetailAttachmentBorder
#EBF5FF - MessageDetailAttachmentBackground
#8EB6E7 - MessageDetailAttachmentSelectedBorder
#C4E3FF - MessageDetailAttachmentSelectedBackground
Windows 11 - 23H2 (22631.4460)
eM Client - emclient-v10.1.4588.msi