unable to install failed inconsistent data - unable to open database file

coryandlaurel · October 22, 2014, 3:34am

Trying to install for the first time. Have tried several times. Looks like it installs and then does the database check. Corrupted database = DONE but Inconsistent data = FAIL
error given is:
Consistency check failed with the following error: unable to open database file unable to open database file
I click cancel and then the eM client error form comes up. I have pasted the error log below.

Then I am stuck in the repeating loop of the tasks above.
Thanks for your help. Cory

eM Client (6.0.21040.0)
Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.18444
The following error has occurred:
System.Data.SQLite.SQLiteException (0x80004005): unable to open database file
unable to open database file
at System.Data.SQLite.SQLite3.Reset(SQLiteStatement stmt)
at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
at System.Data.SQLite.SQLiteDataReader.NextResult()
at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand cmd, CommandBehavior behave)
at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.SQLite.SQLiteCommand.ExecuteDbDataReader(CommandBehavior behavior)
at System.Data.Common.DbCommand.System.Data.IDbCommand.ExecuteReader()
at MailClient.Storage.Data.SQLite.DbFolderRepository.Store(IFolder item)
at MailClient.Storage.Data.SQLite.DbRepository1.Add[ST](Object senderContext, IEnumerable1 items, Action1 storeCallback)    at MailClient.Storage.Data.SQLite.DbRepository1.Add[ST](Object senderContext, IEnumerable`1 items)
at MailClient.Storage.Application.Folder.CreateFolder(Folder folder)
at MailClient.Accounts.AccountManager…ctor()
at MailClient.Accounts.AccountManager.Initialize()
at MailClient.Program.Main(String[] args)

" rel=“nofollow” target="_blank">http://emclient.com/ns/report">;

eM Client
6.0.21040.0

false

Microsoft Windows NT 6.1.7601 Service Pack 1
4.0.30319.18444

System.Data.SQLite.SQLiteException
unable to open database file
unable to open database file
System.Data.SQLite

System.Data.SQLite.dll
100663598
System.Data.SQLite
System.Data.SQLite.SQLite3
Reset

System.Data.SQLite
System.Data.SQLite.SQLiteStatement
stmt

83
18c

System.Data.SQLite.dll
100663597
System.Data.SQLite
System.Data.SQLite.SQLite3
Step

System.Data.SQLite
System.Data.SQLite.SQLiteStatement
stmt

3c
da

System.Data.SQLite.dll
100663982
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
NextResult

12f
150

System.Data.SQLite.dll
100663943
System.Data.SQLite
System.Data.SQLite.SQLiteDataReader
.ctor

System.Data.SQLite
System.Data.SQLite.SQLiteCommand
cmd

System.Data
System.Data.CommandBehavior
behave

5d
71

System.Data.SQLite.dll
100663757
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteReader

System.Data
System.Data.CommandBehavior
behavior

c
26

System.Data.SQLite.dll
100663756
System.Data.SQLite
System.Data.SQLite.SQLiteCommand
ExecuteDbDataReader

System.Data
System.Data.CommandBehavior
behavior

0
4

System.Data.dll
100665160
System.Data
System.Data.Common.DbCommand
System.Data.IDbCommand.ExecuteReader

0
c

MailClient.exe
100686112
MailClient
MailClient.Storage.Data.SQLite.DbFolderRepository
Store

MailClient
MailClient.Storage.Data.IFolder
item

e4
169

MailClient.exe
100670284
MailClient
MailClient.Storage.Data.SQLite.DbRepository1</type> <name>Add</name> <genericarguments> <argument> <assembly>MailClient</assembly> <type></type> </argument> </genericarguments> <parameters> <parameter> <assembly>mscorlib</assembly> <type>System.Object</type> <name>senderContext</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type></type> <name>items</name> </parameter> <parameter> <assembly>mscorlib</assembly> <type></type> <name>storeCallback</name> </parameter> </parameters> </method> <offset>d5</offset> <nativeoffset>20d</nativeoffset> <frame> <method> <modulename>MailClient.exe</modulename> <metadatatoken>100670283</metadatatoken> <assembly>MailClient</assembly> <type>MailClient.Storage.Data.SQLite.DbRepository1
Add

MailClient

mscorlib
System.Object
senderContext

mscorlib

items

0
3a

MailClient.exe
100677159
MailClient
MailClient.Storage.Application.Folder
CreateFolder

MailClient
MailClient.Storage.Application.Folder
folder

17f
2c3

MailClient.exe
100663445
MailClient
MailClient.Accounts.AccountManager
.ctor

e9
1e5

MailClient.exe
100663446
MailClient
MailClient.Accounts.AccountManager
Initialize

15
54

MailClient.exe
100675782
MailClient
MailClient.Program
Main

mscorlib
System.String[]
args

de6
1b29

0

MailClient.exe
C:\Program Files (x86)\eM Client\MailClient.exe
MailClient.exe
MailClient.exe
6.0.21040.0
eM Client
eM Client
6.0.21040.0
False
False
False
False
False
Language Neutral

ntdll.dll
C:\Windows\SysWOW64\ntdll.dll
ntdll.dll
ntdll.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
NT Layer DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

MSCOREE.DLL
C:\Windows\SYSTEM32\MSCOREE.DLL
mscoree.dll
mscoree.dll
4.0.40305.0 (Main.040305-0000)
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.40305.0
False
False
False
True
False
English (United States)

KERNEL32.dll
C:\Windows\syswow64\KERNEL32.dll
kernel32
kernel32
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.1.7601.18015
False
False
False
False
False
English (United States)

KERNELBASE.dll
C:\Windows\syswow64\KERNELBASE.dll
Kernelbase
Kernelbase
6.1.7601.18015 (win7sp1_gdr.121129-1432)
Windows NT BASE API Client DLL
Microsoft® Windows® Operating System
6.1.7601.18015
False
False
False
False
False
English (United States)

ADVAPI32.dll
C:\Windows\syswow64\ADVAPI32.dll
advapi32.dll
advapi32.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Advanced Windows 32 Base API
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

msvcrt.dll
C:\Windows\syswow64\msvcrt.dll
msvcrt.dll
msvcrt.dll
7.0.7601.17744 (win7sp1_gdr.111215-1535)
Windows NT CRT DLL
Microsoft® Windows® Operating System
7.0.7601.17744
False
False
False
False
False
English (United States)

sechost.dll
C:\Windows\SysWOW64\sechost.dll
sechost.dll
sechost.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Host for SCM/SDDL/LSA Lookup APIs
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

RPCRT4.dll
C:\Windows\syswow64\RPCRT4.dll
rpcrt4.dll
rpcrt4.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Remote Procedure Call Runtime
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

SspiCli.dll
C:\Windows\syswow64\SspiCli.dll
security.dll
security.dll
6.1.7601.18526 (win7sp1_gdr.140706-1506)
Security Support Provider Interface
Microsoft® Windows® Operating System
6.1.7601.18526
False
False
False
False
False
English (United States)

CRYPTBASE.dll
C:\Windows\syswow64\CRYPTBASE.dll
cryptbase.dll
cryptbase.dll
6.1.7600.16385 (win7_rtm.090713-1255)
Base cryptographic API DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

mscoreei.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
mscoreei.dll
mscoreei.dll
4.0.30319.18408 built by: FX451RTMGREL
Microsoft .NET Runtime Execution Engine
Microsoft® .NET Framework
4.0.30319.18408
False
False
False
True
False
English (United States)

SHLWAPI.dll
C:\Windows\syswow64\SHLWAPI.dll
SHLWAPI
SHLWAPI.DLL.MUI
6.1.7600.16385 (win7_rtm.090713-1255)
Shell Light-weight Utility Library
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

GDI32.dll
C:\Windows\syswow64\GDI32.dll
gdi32
gdi32
6.1.7601.18577 (win7sp1_gdr.140822-1508)
GDI Client DLL
Microsoft® Windows® Operating System
6.1.7601.18577
False
False
False
False
False
English (United States)

USER32.dll
C:\Windows\syswow64\USER32.dll
user32
user32
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows USER API Client DLL
Microsoft® Windows® Operating System
6.1.7601.17514
False
False
False
False
False
English (United States)

LPK.dll
C:\Windows\syswow64\LPK.dll
LanguagePack
LanguagePack
6.1.7601.18177 (win7sp1_gdr.130605-1534)
Language Pack
Microsoft® Windows® Operating System
6.1.7601.18177
False
False
False
False
False
English (United States)

USP10.dll
C:\Windows\syswow64\USP10.dll
Uniscribe
Uniscribe
1.0626.7601.18454 (win7sp1_gdr.140424-1533)
Uniscribe Unicode script processor
Microsoft® Uniscribe Unicode script processor
1.0626.7601.18454
False
False
False
False
False
English (United States)

IMM32.DLL
C:\Windows\system32\IMM32.DLL
imm32
imm32
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Multi-User Windows IMM32 API Client DLL
Microsoft® Windows® Operating System
6.1.7601.17514
False
False
False
False
False
English (United States)

MSCTF.dll
C:\Windows\syswow64\MSCTF.dll
MSCTF
MSCTF.DLL.MUI
6.1.7600.16385 (win7_rtm.090713-1255)
MSCTF Server DLL
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

clr.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
clr.dll
clr.dll
4.0.30319.18444 built by: FX451RTMGDR
Microsoft .NET Runtime Common Language Runtime - WorkStation
Microsoft® .NET Framework
4.0.30319.18444
False
False
False
True
False
English (United States)

MSVCR110_CLR0400.dll
C:\Windows\system32\MSVCR110_CLR0400.dll
msvcr110_clr0400.dll
msvcr110_clr0400.dll
11.00.50938.18408 built by: FX451RTMGREL
Microsoft® C Runtime Library
Microsoft® Visual Studio® 11 Beta
11.00.50938.18408
False
False
False
False
False
English (United States)

mscorlib.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\ce5f61c5754789df97be8dc991c47d07\mscorlib.ni.dll
mscorlib.dll
mscorlib.dll
4.0.30319.18444 built by: FX451RTMGDR
Microsoft Common Language Runtime Class Library
Microsoft® .NET Framework
4.0.30319.18444
False
False
False
True
False
English (United States)

ole32.dll
C:\Windows\syswow64\ole32.dll
OLE32.DLL
OLE32.DLL.MUI
6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft OLE for Windows
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

uxtheme.dll
C:\Windows\system32\uxtheme.dll
UxTheme.dll
UxTheme.dll.mui
6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft UxTheme Library
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

clrjit.dll
C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
clrjit.dll
clrjit.dll
4.0.30319.18444 built by: FX451RTMGDR
Microsoft .NET Runtime Just-In-Time Compiler
Microsoft® .NET Framework
4.0.30319.18444
False
False
False
True
False
English (United States)

OLEAUT32.dll
C:\Windows\syswow64\OLEAUT32.dll
OLEAUT32.DLL

6.1.7601.17676

6.1.7601.17676
False
False
False
False
False
English (United States)

System.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\System\17a393b77ae757f0768501fb95ff5af6\System.ni.dll
System.dll
System.dll
4.0.30319.34238 built by: FX452RTMGDR
.NET Framework
Microsoft® .NET Framework
4.0.30319.34238
False
False
False
True
False
English (United States)

System.Drawing.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\b4c08872c259018b17b2801da33ac80f\System.Drawing.ni.dll
System.Drawing.dll
System.Drawing.dll
4.0.30319.18408 built by: FX451RTMGREL
.NET Framework
Microsoft® .NET Framework
4.0.30319.18408
False
False
False
True
False
English (United States)

System.Windows.Forms.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\db563d596d76daed04e9b5d25b2f4cb9\System.Windows.Forms.ni.dll
System.Windows.Forms.dll
System.Windows.Forms.dll
4.0.30319.18408 built by: FX451RTMGREL
.NET Framework
Microsoft® .NET Framework
4.0.30319.18408
False
False
False
True
False
English (United States)

CRYPTSP.dll
C:\Windows\system32\CRYPTSP.dll
cryptsp.dll
cryptsp.dll
6.1.7600.16385 (win7_rtm.090713-1255)
Cryptographic Service Provider API
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

rsaenh.dll
C:\Windows\system32\rsaenh.dll
rsaenh.dll
rsaenh.dll
6.1.7600.16385 (win7_rtm.090713-1255)
Microsoft Enhanced Cryptographic Provider
Microsoft® Windows® Operating System
6.1.7600.16385
False
False
False
False
False
English (United States)

RpcRtRemote.dll
C:\Windows\system32\RpcRtRemote.dll
RpcRtRemote.dll
RpcRtRemote.dll
6.1.7601.17514 (win7sp1_rtm.101119-1850)
Remote RPC Extension
Microsoft® Windows® Operating System
6.1.7601.17514
False
False
False
False
False
English (United States)

System.Xml.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\7147fa233a070283dba824da40089bf1\System.Xml.ni.dll
System.Xml.dll
System.Xml.dll
4.0.30319.34234 built by: FX452RTMGDR
.NET Framework
Microsoft® .NET Framework
4.0.30319.34234
False
False
False
True
False
English (United States)

gdiplus.dll
C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_72d576ad8665e853\gdiplus.dll
gdiplus
gdiplus
6.1.7601.18455 (win7sp1_gdr.140425-1537)
Microsoft GDI+
Microsoft® Windows® Operating System
6.1.7601.18455
False
False
False
False
False
English (United States)

System.Core.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\691c1ad89d16f49d80e84fa06a79089a\System.Core.ni.dll
System.Core.dll
System.Core.dll
4.0.30319.18408 built by: FX451RTMGREL
.NET Framework
Microsoft® .NET Framework
4.0.30319.18408
False
False
False
True
False
English (United States)

System.Data.ni.dll
C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Data\5d2c01ae1ca8c40ed74cdfd7b7b7dcb1\System.Data.ni.dll
system.data.dll
system.data.dll
4.0.30319.18408 built by: FX451RTMGREL
.NET Framework
Microsoft® .NET Framework
4.0.30319.18408
False
False
False
True
&nb

Paul_Technical_Suppo · October 22, 2014, 8:03am

Hi Cory, unfortunately it seems like your eM Client database is corrupt and eM Client can not read one or multiple files.
For how long have you been seeing this issue, did you had to force quit the application recently or did you possibly had to force shutdown your computer while the application was still running?

Thank you,
Paul.