Unable to inport previous emails on setup

Initial setup
#1

I just upgraded to v8.1.979 a few days ago and I selected to import the data from my earlier version.The folders and all the settings migrated across but I can’t see any of my old emails. I followed the import steps, but that didn’t work.

I have found a DAT file with a date prior to the day I upgraded in my C:\Users\Admin\AppData\Roaming\eM Client folder.

Is that the file that holds all my previous emails?

I’m not very tachy, so any help would be greatly appreciated. Thank you.

#2

From which version are you upgrading?

#3

Hello Gary:
I’m sorry I don’t know which version. I installed it in 2015. I’m guessing it was 6.

Best regards,
Debra

#4

If the import was not complete, you can try it again assuming you did not choose to delete the old data after the first import.

Go to Menu > File > Import > eM Client 6.

#5

Thanks Gary. I tried that but cant seem to find the right directory.

One more clue, the old emails that were still in my inbox are still there, but any old emails that I moved to subfolders to sort/store them are the ones missing.

Can you tell me the filename or filetype that I am looking for? What kind of file am I looking for? *.pst, *.dat ???

What file type does EMClient use for Email files?

I found a flle called mail_data.dat file with the right date and very large size. Is this where the emails are stored?

Best regards,
Debra

#6

If, after the version 6 import, you selected to delete the old data, it will no longer be there.

eM Client is not looking for a particular file, but a whole directory for the import. Yes, the mail_data.dat is part of the database, and if there is a large file with the right date, that could indicate it is the correct directory.