Hello there. I am getting this error:
[IMAP]Unable to get quota information, server responded with an error: Client tried to access nonexistent namespace. (Mailbox name should probably be prefixed with: INBOX.) (0.001 + 0.000 secs)…
Also I am getting emails with links that I have to confirm my email address and password to get my incoming messages on hold. Anybody could help?
This could meen that the server doesn’t follow specification.
Without seeing IMAP logs, there is something you can try. Go to Menu > Accounts and click on the Diagnostics tab for this account. Enter the following in the Advanced Options Parameters
–imap-inbox-with-namespace
Then click on Save & Close.
Thank you. But I cannot see any difference. There is still an error
Then that is not the cause.
Can you please contact me directly on [email protected] and I will give you some instructions on how to generate specific logs so we can see what is happening.
I have the same error message and the advanced parameter does not help either.
Good news is: This does not happen when viewing the quota for a specific folder. For me the error only occurs when attempting to view the account quota by right clicking the root account node and not a folder.
here is a stack trace:
19:33:03 [IMAP] MailClient.Storage.Application.OperationException: Die Quotierungsinformationen konnten nicht gefunden werden, der Server antwortete mit einem Fehler: Client tried to access nonexistent namespace. (Mailbox name should probably be prefixed with: INBOX.) (0.001 + 0.000 secs)..
at MailClient.Protocols.Imap.ConnectionExtensions.RunQuotaCommandAsync(ConnectionContext context, Folder folder)
at MailClient.Protocols.Imap.ImapFolderSynchronizer.<>c__DisplayClass36_0.<<GetQuotaInformationAsync>g__GetQuotaInformationAsync|2>d.MoveNext()
--- End of stack trace from previous location ---
at MailClient.Protocols.Imap.ImapFolderSynchronizer.<>c__DisplayClass36_0.<<GetQuotaInformationAsync>g__GetQuotaInformationAsync|2>d.MoveNext()
--- End of stack trace from previous location ---
at MailClient.Protocols.Imap.ImapFolderSynchronizer.<>c__DisplayClass36_0.<GetQuotaInformationAsync>b__3(WorkerStatus ws, CancellationToken ct)
at MailClient.Protocols.Imap.ImapActionCommand.<>c__DisplayClass11_0.<.ctor>b__0(WorkerStatus ws, CancellationToken ct)
at MailClient.Protocols.Imap.ImapActionCommand.ExecuteInternalSync(WorkerStatus status)
at MailClient.Protocols.Imap.ImapActionCommand.Execute(WorkerStatus status)
at MailClient.Commands.Command.Process(WorkerStatus status)
QueueIgnore = True
IMAP_SERVER_TYPE = Dovecot
EnqueuedStackTrace =
at MailClient.Protocols.Imap.ImapFolderSynchronizer.<>c__DisplayClass36_0.<GetQuotaInformationAsync>b__0()
at MailClient.Protocols.Common.AccountBase.RunIfOnline(Action actionIfOnline, Action actionIfOffline)
at MailClient.Protocols.Imap.ImapAccount.RunIfOnline(Action ifOnline, Action ifOffline)
at MailClient.Protocols.Imap.ImapFolderSynchronizer.GetQuotaInformationAsync(Folder folder, CancellationToken cancellationToken, Action`2 completed)
at MailClient.Storage.Application.Folder.GetQuotaInformationAsync(CancellationToken cancellationToken, Action`2 completed)
at MailClient.UI.Forms.FormFolderProperties.TabSwitcher_AfterPanelActivated(Object sender, PanelEventArgs e)
at MailClient.Common.UI.Controls.ControlPanelSwitcher.ControlPanelTabSwitcher.OnAfterPanelActivated(PanelEventArgs e)
at MailClient.Common.UI.Controls.ControlPanelSwitcher.ControlPanelSwitcher.ActivatePanel(SwitchPanel panel)
at MailClient.Common.UI.Controls.ControlPanelSwitcher.ControlPanelTabSwitcher.OnMouseDown(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseDown(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.UserControl.WndProc(Message& m)
at MailClient.Common.UI.Controls.AutomationViewUserControl.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, WM msg, IntPtr wparam, IntPtr lparam)
at Interop.User32.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.Interop.Mso.IMsoComponentManager.FPushMessageLoop(UIntPtr dwComponentID, msoloop uReason, Void* pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(msoloop reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(msoloop reason, ApplicationContext context)
at System.Windows.Forms.Application.RunDialog(Form form)
at System.Windows.Forms.Form.ShowDialog(IWin32Window owner)
at MailClient.UI.Forms.FormFolderProperties.ShowDialog(IWin32Window owner, Folder folder, FolderType folderType, String tabToActivate)
at MailClient.UI.Controls.Folders.controlFolders.menuItem_Context_Properties_Click(Object sender, EventArgs e)
at System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
at System.Windows.Forms.ToolStripItem.OnClick(EventArgs e)
at System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
at System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
at System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
at System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ToolStrip.WndProc(Message& m)
at System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
at MailClient.Common.UI.Controls.ContextMenuStripEx.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, WM msg, IntPtr wparam, IntPtr lparam)
at Interop.User32.DispatchMessageW(MSG& msg)
at System.Windows.Forms.Application.ComponentManager.Interop.Mso.IMsoComponentManager.FPushMessageLoop(UIntPtr dwComponentID, msoloop uReason, Void* pvLoopData)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(msoloop reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(msoloop reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(ApplicationContext context)
at MailClient.Program.<>c.<Main>b__185_3()
at System.Windows.Forms.Control.InvokeMarshaledCallbackDo(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbackHelper(Object obj)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Windows.Forms.Control.InvokeMarshaledCallback(ThreadMethodEntry tme)
at System.Windows.Forms.Control.InvokeMarshaledCallbacks()
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.ScrollableControl.WndProc(Message& m)
at System.Windows.Forms.ContainerControl.WndProc(Message& m)
at System.Windows.Forms.Form.WndProc(Message& m)
at MailClient.Common.UI.Forms.BaseForm.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, WM msg, IntPtr wparam, IntPtr lparam)
at Xilium.CefGlue.Interop.libcef.run_message_loop()
at MailClient.Program.Main(String[] args)