Unable to access License server


I just downloaded a license for my eMClient that is set to expire… However, when I try to activate the license, I am getting the following error:

"Problem has occurred when contacting the license server:

The Request failed with an empty response.:

I am behind a firewall and we use a proxy server etc. but other services of my emClient work fine (email, chat etc…)…



Hi, if you’re using firewall and proxy you have to set up an exception for our licensing server, (http://licensing.emclient.com)
otherwise eM Client will be unable to confirm your license is valid.

Thank you,

OK, thanks will look into that.