When I’m reading email, typing the character “s” deletes the email I’m reading. This happens whether I’m reading emails in the preview window or if I open an email message in its own window. This makes it essentially impossible to enter data in online forms contained within email messages.
It is actually snoozing them. I don’t like it either I just removed the shortcut key for it in options.
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Yes you can customise the shortcuts for the message list in Setting’s
- Windows: Menu > Settings > General > Shortcuts
- macOS: eM Client > Preferences > General > Shortcuts
eM Client Shortcuts
This is definitely the fix. Single-key shortcuts are useful for power users but a nightmare if you accidentally focus on the wrong window while typing. Disabling them or remapping “s” to something like “Ctrl+S” is the safest bet to prevent losing emails.