Trash folder dissappears

Using eM Client to access an IMAP account for work. I can log into a web portal for the email account and see the Trash folder. If I delete an email in eMClient it goes to the trash folder which I can see on the portal. I cannot find the folder in the client. Account seems to be syncing alright.

If you carn’t see your account Trash folder using the desktop, either “right click directly on your account email address” above your Inbox, or “right click on Favourite global folders” at the top left of eM Client and you will see menu options to enable the Trash folder.

If you are using the mobile app, at the top left column, press “Edit” and you can enable the Trash folder either under your account or under Favourites,