this is not helpful at all - is this all you have for support?

transfer outlook contacts

Ellen, you have two support options as mentioned in the agreement you consented to when installing the application.

  1. Pro Licence comes with VIP support directly from eM Client Inc.

  2. Free License comes with this community based support forum.

And there is also the Help File (F1) which answers most questions.

Have a look in the Help File, the section on [importing from Outlook](|Import| _____ 2 “Link httpwwwemclientcomwebdocumentationen70eMClientDefaulthtmGetting20StartedImportImport20from20Outlookhtm3FTocPath3DFeatures7CImport7C_____2”), and see if those instructions are useful. If not, I can provide you with a step by step.

The usual way to is open Outlook, export your contacts from outlook to your hard drive, close Outlook, open eM Client and import same contacts from your HD. I would be easier, if you had your cantacts on your provider’s server (exchange or gmail). Then they would be transferred automatically when setting up the account.
To your question concerning support: There is no support for the free version, which is clearly stated on eM Client’s web site. On this forum there are only other helpful users.

I disagree Pefunk. The usual way to import is to use Menu > File > Import > Import > Microsoft Outlook. You can then import the whole profile, or just selected items.