New user (version 7). Before making a complaint I want to say that this really is the email app I’d hoped to find. I set up a trial version of Outlook and found that it was just as grim and dreary to configure and use as ever, with that accursed ribbon bar adding yet another layer of Dreary to the process. I used Eudora for years and finally decided I had to give it up. I figured I’d never find another program like it. But eM Client seems to be the cure for this ailment. Now, on to the problem…
I see a number of posts here about email messages doing to Junk E-mail that shouldn’t be there. I’m seeing the same thing. One person from the company replied as follows to a post about this:
eM Client can only move emails to junk folders if you’ve blacklisted the email address or domain, but you’d have to do that manually.
You can also edit the blacklist, or just see what addresses or domains you’ve blacklisted in Tools > Rules > Blacklist.
If the email that’s being moved to the junk folder is not located in the blacklist, it’s being marked as spam by the server.
I have only a few items in the eM Client blacklist so far. But a number of email messages that aren’t in the blacklist are being moved to Junk E-mail. The messages in question are not marked as spam by the server. In fact the messages eM Client is moving to Junk E-mail are actually whitelisted on my mail server — I explicitly whitelisted all domains I wanted not to be marked as spam by the server.
I keep selecting these non-junk messages, then selecting Move to Inbox and remove blacklisted email — but when I receive messages from the same senders again later, they once again end up in Junk E-mail.
So I think there’s something happening that isn’t right. Considering my scant experience with the program so far, I’m not going to insist that this is a bug. But the feature doesn’t seem to be doing the right thing.