Something seems to be missing when I have updated to Windows 10. I have had major problems and just downgraded and upgraded again. The fault appeared just before I down graded. I hoped it would go away as if the system.IO.File is not found? HtmlINTEROP can’t be read either (information in Swedish). I include a pic of the message box .
Where to start and what to do next?
It says that I can activate fault logging by enter (below) but I would not know what to do with the result. [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) till 1
Hello, if the application crashes, can you please copy the content of the error from the report and submit it to us here on forum for more information about the issue?
eM Client (6.0.23181.0)
Windows: Microsoft Windows NT 6.2.9200.0, Framework: 4.0.30319.42000
The following error has occurred:
System.IO.FileNotFoundException: Det går inte att läsa in filen eller sammansättningen HtmlInterop, Version=1.0.0.14, Culture=neutral, PublicKeyToken=1326e29169e52aff eller ett av dess beroenden. Det går inte att hitta filen.
Filnamn: HtmlInterop, Version=1.0.0.14, Culture=neutral, PublicKeyToken=1326e29169e52aff
vid MailClient.UI.Controls.WebBrowserEx.set_DisableScripts(Boolean value)
vid MailClient.UI.Controls.controlMessageDetail…ctor()
vid MailClient.UI.Forms.formMain.InitializeComponent()
vid MailClient.UI.Forms.formMain…ctor(List1 arguments) vid MailClient.Program.CreateMainForm(Boolean startupInit, List1 args)
vid MailClient.Program.Main(String[] args)
VARN: Loggningen av sammansättningsbindningen är inaktiverad.
Du kan aktivera felloggning för sammansättningsbindningar genom att ange registervärdet [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) till 1.
Obs! Prestanda kan försämras något med felloggning för sammansättningsbindningar.
Du kan inaktivera funktionen genom att ta bort registervärdet [HKLM\Software\Microsoft\Fusion!EnableLog].
System.IO.FileNotFoundException Det går inte att läsa in filen eller sammansättningen HtmlInterop, Version=1.0.0.14, Culture=neutral, PublicKeyToken=1326e29169e52aff eller ett av dess beroenden. Det går inte att hitta filen. MailClient
MailClient.exe 100675713 MailClient MailClient.Program Main
mscorlib System.String[] args
1219 2406
MailClient.exe C:\Program Files (x86)\eM Client\MailClient.exe MailClient.exe MailClient.exe 6.0.23181.0 eM Client eM Client 6.0.23181.0 False False False False False Språkoberoende
ntdll.dll C:\WINDOWS\SYSTEM32\ntdll.dll ntdll.dll ntdll.dll.mui 10.0.10240.16384 (th1.150709-1700) DLL-fil för NT Layer Operativsystemet Microsoft® Windows® 10.0.10240.16384 False False False False False Svenska (Sverige)
MSCOREE.DLL C:\WINDOWS\SYSTEM32\MSCOREE.DLL mscoree.dll mscoree.dll 10.0.10240.16384 (th1.150709-1700) Microsoft .NET Runtime Execution Engine Microsoft® Windows® Operating System 10.0.10240.16384 False False False False False Engelska (USA)
KERNEL32.dll C:\WINDOWS\SYSTEM32\KERNEL32.dll kernel32 kernel32 10.0.10240.16384 (th1.150709-1700) Klient-DLL för Windows NT BASE API Operativsystemet Microsoft® Windows® 10.0.10240.16384 False False False False False Svenska (Sverige)
KERNELBASE.dll C:\WINDOWS\SYSTEM32\KERNELBASE.dll Kernelbase.dll Kernelbase.dll.mui 10.0.10240.16384 (th1.150709-1700) Klient-DLL för Windows NT BASE API Operativsystemet Microsoft® Windows® 10.0.10240.16384 False False False False False Svenska (Sverige)
ADVAPI32.dll C:\WINDOWS\SYSTEM32\ADVAPI32.dll advapi32.dll advapi32.dll.mui 10.0.10240.16384 (th1.150709-1700) Advanced Windows 32 Base API Operativsystemet Microsoft® Windows® 10.0.10240.16384 False False False False False Svenska (Sverige)
msvcrt.dll C:\WINDOWS\SYSTEM32\msvcrt.dll msvcrt.dll msvcrt.dll 7.0.10240.16384 (th1.150709-1700) Windows NT CRT DLL Microsoft® Windows® Operating System 7.0.10240.16384 False False False False False Engelska (USA)
sechost.dll C:\WINDOWS\SYSTEM32\sechost.dll sechost.dll sechost.dll.mui 10.0.10240.16384 (th1.150709-1700) Host for SCM/SDDL/LSA Lookup APIs Microsoft® Windows® Operating System 10.0.10240.16384 False False False False False Engelska (USA)
combase.dll C:\WINDOWS\SYSTEM32\combase.dll COMBASE.DLL COMBASE.DLL.MUI 10.0.10240.16384 (th1.150709-1700) Microsoft COM för Windows Operativsystemet Microsoft® Windows® 10.0.10240.16384 False False False False False Svenska (Sverige)
USER32.dll C:\WINDOWS\SYSTEM32\USER32.dll user32 user32 10.0.10240.16384 (th1.150709-1700) Fleranvändarklient-DLL-fil för Windows Operativsystemet Microsoft® Windows® 10.0.10240.16384 False False False False False Svenska (Sverige)
IMM32.DLL C:\WINDOWS\SYSTEM32\IMM32.DLL imm32 imm32 10.0.10240.16384 (th1.150709-1700) Multi-User Windows IMM32 API Client DLL Microsoft® Windows® Operating System 10.0.10240.16384 False False False False False Engelska (USA)
MSCTF.dll C:\WINDOWS\SYSTEM32\MSCTF.dll MSCTF MSCTF.DLL.MUI 10.0.10240.16384 (th1.150709-1700) DLL-fil för MSCTF-servern Operativsystemet Microsoft® Windows® 10.0.10240.16384 False False False False False Svenska (Sverige)
kernel.appcore.dll C:\WINDOWS\SYSTEM32\kernel.appcore.dll kernel.appcore.dll kernel.appcore.dll 10.0.10240.16384 (th1.150709-1700) AppModel API Host Microsoft® Windows® Operating System 10.0.10240.16384 False False False False False Engelska (USA)
VERSION.dll C:\WINDOWS\SYSTEM32\VERSION.dll version VERSION.DLL 10.0.10240.16384 (th1.150709-1700) Version Checking and File Installation Libraries Microsoft® Windows® Operating System 10.0.10240.16384 False False False False False Engelska (USA)
clr.dll C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll clr.dll clr.dll 4.6.96.0 built by: NETFXREL2STAGE Microsoft .NET Runtime Common Language Runtime - WorkStation Microsoft® .NET Framework 4.6.96.0 False False False True False Engelska (USA)
MSVCR120_CLR0400.dll C:\WINDOWS\SYSTEM32\MSVCR120_CLR0400.dll msvcr120_clr0400.dll msvcr120_clr0400.dll 12.00.52512.0 built by: VSWINSERVICING Microsoft® C Runtime Library Microsoft® Visual Studio® 2013 12.00.52512.0 False False False False False Engelska (USA)
mscorlib.ni.dll C:\WINDOWS\assembly\NativeImages_v4.0.30319_32\mscorlib\739821138ef3780d29566f16c4ec3836\mscorlib.ni.dll mscorlib.dll mscorlib.dll 4.6.96.0 built by: NETFXREL2STAGE Microsoft Common Language Runtime Class Library Microsoft® .NET Framework 4.6.96.0 False False False True False Engelska (USA)
ole32.dll C:\WINDOWS\SYSTEM32\ole32.dll OLE32.DLL OLE32.DLL.MUI 10.0.10240.16384 (th1.150709-1700) Microsoft OLE för Windows Operativsystemet Microsoft® Windows® 10.0.10240.16384 False False False False False Svenska (Sverige)
uxtheme.dll C:\WINDOWS\system32\uxtheme.dll UxTheme.dll UxTheme.dll.mui 10.0.10240.16384 (th1.150709-1700) Bibliotek för Microsoft UxTheme Operativsystemet Microsoft® Windows® 10.0.10240.16384 False False False False False Svenska (Sverige)
CRYPTSP.dll C:\WINDOWS\SYSTEM32\CRYPTSP.dll cryptsp.dll cryptsp.dll 10.0.10240.16384 (th1.150709-1700) Cryptographic Service Provider API Microsoft® Windows® Operating System 10.0.10240.16384 False False False False False Engelska (USA)
bcrypt.dll C:\WINDOWS\SYSTEM32\bcrypt.dll bcrypt.dll bcrypt.dll.mui 10.0.10240.16384 (th1.150709-1700) Bibliotek för kryptografiska primitiver i Windows Operativsystemet Microsoft® Windows® 10.0.10240.16384 False False False False False Svenska (Sverige)
rsaenh.dll C:\WINDOWS\system32\rsaenh.dll rsaenh.dll rsaenh.dll.mui 10.0.10240.16384 (th1.150709-1700) Microsoft Enhanced Cryptographic Provider Microsoft® Windows® Operating System 10.0.10240.16384 False False False False False Engelska (USA)
clrjit.dll C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll clrjit.dll clrjit.dll 4.6.96.0 built by: NETFXREL2STAGE Microsoft .NET Runtime Just-In-Time Compiler Microsoft® .NET Framework 4.6.96.0 False False False True False Engelska (USA)
When I try to reinstall, I get the following message (se pic) and the link to this place:
C:\Users\Asus\AppData\Local\Temp\bzomdq31.xe5\
I click Ok and abort, and the final pop-up tells me that the previous version could not be removed.
Currently what I would like to do is to simply reinstall it all and start all over.
I have copied the em-libraries to dropbox and can put them back in order to get the same set-up as before (I assume, please advise).
Also, I will most probably remove the report above as I think it gives away too much information about me. Please tell me when you done with it.
Hello Annika, this seems to be caused by a corrupt installation, please try to uninstall the program using the installer to your currently installed release. Navigate to Control Panel > Programs and Features and click on eM Client to find out the release number of your installation. After you find out the release check http://www.emclient.com/release-history to download the release’s installer for successful uninstall.
Then you should be able to reinstall using that setup or the newest setup available on the release history page.
I had to download a uninstaller (REVO) in order to uninstall eM Client as the .msi-file location had changed. I have downloaded and reinstalled it, and added all the accounts and signatures again.
However, if a reinstallation is necessary again - where are the signatures installed so I can import them more easily next time?
Also, the trouble was indeed that nothing could be done via the uninstaller in eM or in Windows as the same fault message appeared. Next time I will look upon the way-to-do listed above though, before I try REVO.
Hello Annika,
usually, when not dealing with a specific problem like yours was, you won’t need to uninstall eM Client and if you just reinstall it over the old version all your data should be secure and ready for use, including the signatures.
