Template for reply/forward not being used

1

I have version 6.0.21372.0
I configured a template for replies and forward emails.  I put some text into the template.  When I click on reply or forward the text is not appearing in the email.  I even exited emclient and restarted it.  

2

Hi Alan, have you setup the template as default for your replies and forwards in the application settings (templates and signatures)? You have to select the template from the dropdown for your account in order to have the template assigned automatically when hitting reply or forward.

Hope this helps,
Paul

3

Thanks for the quick reply.  I see my mistake.  I set the default for one account but not the other.  

I was configuring the template to act like Outlook setting up the color of the font for the reply.  Unfortunately, when I set the font color it modifies the color of the text included from the original email.  I was just trying to change the color of my replies like outlook does.  

Any suggestions on how to set this up?

4

Hi Alan, unfortunately it is not currently possible to change the default text color for your emails in eM Client, but using templates you should be able to change the text color in the template editor and use this color by adding or subtracting other text from the template when composing a new reply/forward.

We’re currently working on the option for future releases of eM Client.

Thank you,
Paul