System.Data.SQLite.SQLiteException: The database file is locked

My program locked up and I had to force it to close. When I re-open it, I get the following report. Can you help, please?
System.Data.SQLite.SQLiteException: The database file is locked
database is locked
at System.Data.SQLite.SQLite3.Step(SQLiteStatement stmt)
at System.Data.SQLite.SQLiteDataReader.NextResult()
at System.Data.SQLite.SQLiteDataReader…ctor(SQLiteCommand cmd, CommandBehavior behave)
at System.Data.SQLite.SQLiteCommand.ExecuteReader(CommandBehavior behavior)
at System.Data.SQLite.SQLiteCommand.ExecuteNonQuery()
at System.Data.SQLite.SQLiteConnection.Open()
at DbRepair.DbTools.OpenConnection(String fileName)
at DbRepair.Form1.CheckCorruption()
at DbRepair.Form1.Check(Object state)

Hi,

this means that database is used by another software, do you use some antivirus check on it or external backup tool?

Jan

John, I have the same problem and it only arose after I downloaded an update file. I currently run Norton 360 on my computer. What do I have to do to get access to my email again, asap.

I suspect a Norton 360 update was the root of my problem. I solved it by rolling back to the previous Restore Point on my pc.

Hi,

try to disable Norton for a while when you are updating. If it will work after then you can turn it on and create new backup.

But I suggest you to set Norton in a way it will not touch eM Client’s database at all.

Jan