synchronizing hotmail error message

Mail
1

Hello,

I’m living in The Netherlands and taken care of the PC of my parents in law.
Since a few weeks he has always the message “error occur”, when opening eMClient that his hotmail adres is not supported and that synchronizing could not be done. 
In the logging file I can’t see anything strange.

Can somebody explain whta to do?

Looking forward receiving your answer
![](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1787488/RackMultipart20190501-14788-1tfs7sr-ps 2 inline.jpg?1556716002 “Image: https://d2r1vs3d9006ap.cloudfront.net/s3_images/1787488/RackMultipart20190501-14788-1tfs7sr-ps__2__inline.jpg?1556716002”)

2

Hello Nico,

Please try setting the mail account as Exchange. Just remove the account and reconfigure it in menu > Tools > Accounts > New account > Mail > Exchange.

Russel