Synchronizing folder error

1

I am receiving a synchorinizing folder error (gmail).

It states:
An error occurred - synchronizing folder ‘[email protected]/contacts/’ failed due to the following error: Execution of authentication request returned unexpected result: 404 ()

Also it is followed by this error:
An error occurred
Synchronizing folder list failed due to the following error: Execution of authentication request returned unexpected result: 404

I get this everytime that emclient sends and receives.  I can send and receive email but I keep getting these 2 errors.

Can someone please advise me on how to stop the errors.

TY!

2

I fixed by reinstalling emclient and deleting my gmail account and resettting it  up.

3

I am getting this error as well… gmail calendar keeps generating tons of 404 errors. can someone comment on whether this can be fixed by avoiding a re-install? Error specifics: 9:07:33 PM MailExceptions.OperationException: Synchronizing folder '[email protected] Google.GData.Client.GDataRequestException: Execution of authentication request returned unexpected result: 404

4

Hello, I’m sorry to see this, this issue seems to be related to Google’s deprecation of their old authentication API for authentication with the calendar and contacts services, please try to re-setup your account in eM Client and check if the issue persists.

Thank you,

5

I’m having the same issue.  When I deleted my gmail account and set it up again, all of my locally saved folders and emails were gone.  I had to restore them from a backup.  When I restored them, the original settings were also restored and the problem persists.  How can I delete my gmail account and set it up again without losing my locally stored folders and emails?

6

Thanks Paul. I have a bunch of local folders I’ve created. Can you recommend a way to not lose them when I delete and re-add gmail (as per Jeff’s comment below). Thanks again!

7

Hello Jeff, I’m not quite sure what you’re referring to, when removing an account from eM Client by deleting the account in Tools > Accounts, all your local folders should be kept and you should not be forced to restore from a backup.

Did you have your data saved in the listed “Local folders” below your accounts in the left pane? Did you had Local folders enabled in Tools > Settings > General?

Are you able to replicate this issue?

Regards,