Sync of... failed due to the following error: ... (Forbidden)

Jesse3 · October 2, 2019, 6:45pm

It throws another error every time it syncs. Frustrating to have the dialog pop up each time so I can ignore the error. Seems to be pulling calendar info just fine.

Detail from my log:

2:35:37 PM Jesse (Calendar) [CalDAV / CardDAV]&nbsp; MailClient.Storage.Application.OperationException: Sync of Jesse (Calendar)/ failed due to the following error: Jesse (Calendar) (Forbidden)

2:35:37 PM <?xml version='1.0' encoding='UTF-8'?>

2:35:37 PM <error xmlns="DAV:"></error>

2:35:37 PM&nbsp;&nbsp; <supported-report></supported-report>

2:35:37 PM 

2:35:37 PM Jesse (Calendar) [CalDAV / CardDAV]&nbsp; Synchronizing items: Sync of Jesse (Calendar)/ finished: 0 uploaded, 0 deleted, 0 obsolete, 0 items,&nbsp; 0 downloaded

2:35:37 PM Jesse (Calendar) [CalDAV / CardDAV]&nbsp; Synchronizing items: Done

Gary · October 3, 2019, 8:26pm

Who is the CalDAV provider, Jesse?

Jesse3 · October 3, 2019, 8:53pm

It’s a Helm server - thehelm.com

Gary · October 3, 2019, 8:59pm

Was just wondering because of the recent changes over at Apple that have caused chaos with synced calendars. But if that’s not it, and if it is working OK anyway, just disable the pop-up.

If you have a Pro License, you could open a support ticket which would help the developers fix it if it is a problem with eM Client.