Sync error message

1

I am recieving the following error message when em client auto sync’s and when I execute a manual sync, I have version: 6.0.21034.0

  1. I am syncing with 2 accounts GMail and Yahoo, however there is only Mail in the Gmail account, the error appears to be related to the Yahoo account
    Sync error message ’ gerry.ball [CardDAV] MailExceptions.OperationException: Sync of gerry.ball/ failed due to error: gerry.ball (Not Found)’

Snapshot.
07:15:22 Automatic Archiving: Started

07:15:22 Automatic Archiving: Completed
07:16:31 gerry.ball [CardDAV] Synchronizing subfolders: For folder gerry.ball/
07:16:31 gerry.ball [CardDAV] Synchronizing subfolders: Done 07:16:31 gerry.ball [CardDAV] Synchronizing items: For folder gerry.ball/ 07:16:31 gerry.ball [CardDAV] MailExceptions.OperationException: Sync of gerry.ball/ failed due to error: gerry.ball (Not Found) 07:16:31 gerry.ball [CardDAV] Synchronizing items: Sync of gerry.ball/ finished: 0 uploaded, 0 deleted, 0 obsolete, 0 items, 0 downloaded 07:16:31 gerry.ball [CardDAV] Synchronizing items: Done 07:16:34 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/ 07:16:34 gerry.ball [IMAP] Synchronizing subfolders: For folder gerry.ball/ 07:16:34 gerry.ball [CalDAV] Synchronizing items: For folder gerry.ball/Gerry\_Ball/ 07:16:34 gerry.ball [CardDAV] Synchronizing items: For folder gerry.ball/ 07:16:34 gerry.ball [IMAP] Synchronizing subfolders: Done 07:16:34 gerry.ball [IMAP] Synchronizing messages: For folder gerry.ball/Trash 07:16:34 gerry.ball [CardDAV] MailExceptions.OperationException: Sync of gerry.ball/ failed due to error: gerry.ball (Not Found) 07:16:34 gerry.ball [CardDAV] Synchronizing items: Sync of gerry.ball/ finished: 0 uploaded, 0 deleted, 0 obsolete, 0 items, 0 downloaded 07:16:34 gerry.ball [CardDAV] Synchronizing items: Done 07:16:35 [email protected] [IMAP] Synchronizing subfolders: Done 07:16:35 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Inbox 07:16:35 [email protected] [IMAP] Synchronizing subfolders: Done 07:16:35 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/[Gmail] 07:16:35 gerry.ball [IMAP] Synchronizing messages: Done 07:16:35 [email protected] [IMAP] Synchronizing subfolders: Done 07:16:36 gerry.ball [CalDAV] Synchronizing items: Sync of gerry.ball/Gerry\_Ball/ finished: 0 uploaded, 0 deleted, 0 obsolete, 74 items, 0 downloaded 07:16:36 gerry.ball [CalDAV] Synchronizing items: Done 07:16:36 gerry.ball [CalDAV] Synchronizing items: For folder gerry.ball/ 07:16:36 gerry.ball [CalDAV] Synchronizing items: Sync of gerry.ball/ finished: 0 uploaded, 0 deleted, 0 obsolete, 0 items, 0 downloaded 07:16:36 gerry.ball [CalDAV] Synchronizing items: Done 07:16:43 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/ 07:16:43 gerry.ball [IMAP] Synchronizing subfolders: For folder gerry.ball/ 07:16:43 gerry.ball [CardDAV] Synchronizing items: For folder gerry.ball/ 07:16:43 gerry.ball [CalDAV] Synchronizing items: For folder gerry.ball/Gerry\_Ball/ 07:16:43 gerry.ball [IMAP] Synchronizing subfolders: Done 07:16:43 gerry.ball [CardDAV] MailExceptions.OperationException: Sync of gerry.ball/ failed due to error: gerry.ball (Not Found) 07:16:43 gerry.ball [CardDAV] Synchronizing items: Sync of gerry.ball/ finished: 0 uploaded, 0 deleted, 0 obsolete, 0 items, 0 downloaded 07:16:43 gerry.ball [CardDAV] Synchronizing items: Done 07:16:43 [email protected] [IMAP] Synchronizing subfolders: Done 07:16:43 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Inbox 07:16:43 gerry.ball [CalDAV] Synchronizing items: Sync of gerry.ball/Gerry\_Ball/ finished: 0 uploaded, 0 deleted, 0 obsolete, 74 items, 0 downloaded 07:16:43 gerry.ball [CalDAV] Synchronizing items: Done 07:16:43 gerry.ball [CalDAV] Synchronizing items: For folder gerry.ball/ 07:16:43 [email protected] [IMAP] Synchronizing subfolders: Done 07:16:43 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/[Gmail] 07:16:44 [email protected] [IMAP] Synchronizing subfolders: Done 07:16:44 gerry.ball [CalDAV] Synchronizing items: Sync of gerry.ball/ finished: 0 uploaded, 0 deleted, 0 obsolete, 0 items, 0 downloaded 07:16:44 gerry.ball [CalDAV] Synchronizing items: Done 07:17:07 gerry.ball [IMAP] Synchronizing subfolders: For folder gerry.ball/ 07:17:07 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/ 07:17:07 gerry.ball [CardDAV] Synchronizing items: For folder gerry.ball/ 07:17:07 gerry.ball [CalDAV] Synchronizing items: For folder gerry.ball/Gerry\_Ball/ 07:17:07 gerry.ball [IMAP] Synchronizing subfolders: Done 07:17:07 gerry.ball [CardDAV] MailExceptions.OperationException: Sync of gerry.ball/ failed due to error: gerry.ball (Not Found) 07:17:07 gerry.ball [CardDAV] Synchronizing items: Sync of gerry.ball/ finished: 0 uploaded, 0 deleted, 0 obsolete, 0 items, 0 downloaded 07:17:07 gerry.ball [CardDAV] Synchronizing items: Done 07:17:08 [email protected] [IMAP] Synchronizing subfolders: Done 07:17:08 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Inbox 07:17:08 [email protected] [IMAP] Synchronizing subfolders: Done 07:17:08 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/[Gmail] 07:17:08 [email protected] [IMAP] Synchronizing subfolders: Done 07:17:08 gerry.ball [CalDAV] Synchronizing items: Sync of gerry.ball/Gerry\_Ball/ finished: 0 uploaded, 0 deleted, 0 obsolete, 74 items, 0 downloaded 07:17:08 gerry.ball [CalDAV] Synchronizing items: Done 07:17:08 gerry.ball [CalDAV] Synchronizing items: For folder gerry.ball/ 07:17:09 gerry.ball [CalDAV] Synchronizing items: Sync of gerry.ball/ finished: 0 uploaded, 0 deleted, 0 obsolete, 0 items, 0 downloaded 07:17:09 gerry.ball [CalDAV] Synchronizing items: Done 07:20:26 gerry.ball [IMAP] Synchronizing subfolders: For folder gerry.ball/ 07:20:26 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/ 07:20:26 gerry.ball [CardDAV] Synchronizing items: For folder gerry.ball/ 07:20:26 gerry.ball [CalDAV] Synchronizing items: For folder gerry.ball/Gerry\_Ball/ 07:20:26 gerry.ball [IMAP] Synchronizing subfolders: Done 07:20:26 [email protected] [IMAP] Synchronizing subfolders: Done 07:20:26 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/Inbox 07:20:26 [email protected] [IMAP] Synchronizing subfolders: Done 07:20:26 [email protected] [IMAP] Synchronizing subfolders: For folder [email protected]/[Gmail] 07:20:26 gerry.ball [CardDAV] MailExceptions.OperationException: Sync of gerry.ball/ failed due to error: gerry.ball (Not Found) 07:20:26 gerry.ball [CardDAV] Synchronizing items: Sync of gerry.ball/ finished: 0 uploaded, 0 deleted, 0 obsolete, 0 items, 0 downloaded 07:20:26 gerry.ball [CardDAV] Synchronizing items: Done 07:20:27 [email protected] [IMAP] Synchronizing subfolders: Done 07:20:28 gerry.ball [CalDAV] Synchronizing items: Sync of gerry.ball/Gerry\_Ball/ finished: 0 uploaded, 0 deleted, 0 obsolete, 74 items, 0 downloaded 07:20:28 gerry.ball [CalDAV] Synchronizing items: Done 07:20:28 gerry.ball [CalDAV] Synchronizing items: For folder gerry.ball/ 07:20:28 gerry.ball [CalDAV] Synchronizing items: Sync of gerry.ball/ finished: 0 uploaded, 0 deleted, 0 obsolete, 0 items, 0 downloaded 07:20:28 gerry.ball [CalDAV] Synchronizing items: Done
2

Hi Gerry, are you having issues with sending/receiving email with that yahoo account?
The error you’re seeing is an error for your CardDAV (contacts) service, so unless you’re seeing some other errors while sending/receiving messages you should be seeing all your email for that account.

Thank you,
Paul.

3

Paul, everything else is working correctly, but I keep getting the error message. I have tested creating, deleting and editing contacts to and from my Yahoo account successfully, however I still receive the error message at every auto or manual sync, it is quite annoying when I am working with em client and the error message pops up regularly. Is there any way the pop up can remain minimised in the taskbar with a blinking icon or similar to keep out of main view??

Thanks for your speedy reply by the way…

Gerry.

4

Hi Gerry, you can hide the error messages from displaying completely, go to Tools > Settings, and uncheck the option “Show window when an error occurs”.
You can also try right clicking your account under the Contacts view, and select Properties > Repair and click on the “Repair” button, check if the issue persists.

Hope this helps,
Paul.