Windows 10 crashed during an update so I have to reinstall from all my programs from the beginning.
I have access to all my files on the drive and want to know where the EM Client email files are stored so I can recover them when I install the new EM App. I want to transfer them to a drive so I can then reinstall them After I reinstall windows and reload EM Client.
If the email files still exist on the mail server they will be automagically restored to eMC on reinstall, but if not all I can suggest is that you copy the current eMC database to another HD, reinstall Windows and eMC, rename the new eMC database to xxxxx_old and replace it with the saved one.
The location of the database is in “menu/settings/general/storage” from memory. I’m sure you’ll find it. Don’t have my PC on at the mo!
Hopefully it will work but I can’t give any guarantees. If it doesn’t you can always revert back to the renamed DB and nothing lost.
miércoles 16 septiembre 2020 :: 2334hrs (UTC +01:00)
Hi
I presume and hope you had configured your eMClient to create Backups,
if you did, you need to locate a file that has a name similar to this:
backup_202009161431.zip
where the format is: year/month/day/time.zip
When you locate the file or files choose the most recent or them all if more than one
and at this point copy to a safe location (eg usb stick)
You will be able to use the most recent to restore your email/accounts/registration/configuration etc
when you re-install eMClient
Once you have re-installed eMClient copy the back_*****.zip to the default location
Menu -> Settings -> General -> Backup will give you the location
then
Menu -> File -> Restore -> follow the instructions, if more than one file you will be asked
to choose - pick the most recent.