Stopped Working

Client stopped working while using and reported errors. It has been fine for many months. Tried to repair, no change. Un-installed and re-installed, same issue won’t run. Get long error message. Current version is eM Client (6.0.19861.0) running on Win7 64.

Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 2.0.50727.5477
The following error has occurred:
System.NotImplementedException: The method or operation is not implemented.
at MailClient.Storage.Application.Folder.get_DisplayName()
at MailClient.UI.Controls.controlFolders.FolderTreeNode…ctor(controlFolders control, Folder folder)
at MailClient.UI.Controls.controlFolders.CreateNodeForFolder(Folder folder, Boolean missingParentAddition)
at MailClient.UI.Controls.controlFolders.AddNodeSubfolder(FolderTreeNode node, Folder subfolder, Boolean missingParentAddition)
at MailClient.UI.Controls.controlFolders.LoadNodes(IAccount account, Boolean registerCallbacks)
at MailClient.UI.Controls.controlFolders.LoadNodes(IAccount account, Boolean registerCallbacks)
at MailClient.UI.Controls.controlFolders.LoadNodes()
at MailClient.UI.Controls.controlFolders.OnLoad(EventArgs e)
at System.Windows.Forms.UserControl.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.ScrollableControl.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.Control.OnParentVisibleChanged(EventArgs e)
at System.Windows.Forms.Control.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.ScrollableControl.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.Form.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.Control.SetVisibleCore(Boolean value)
at System.Windows.Forms.Form.SetVisibleCore(Boolean value)
at System.Windows.Forms.Control.set_Visible(Boolean value)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(ApplicationContext context)
at MailClient.Program.b__4()
at MailClient.ExceptionUtils.ExceptionUtils.Filter(BodyDelegate body, FilterDelegate filter, Action`1 handler)

Hi,
can you please specify the applications behavior.
Is the application crashing? Is it doing, while doing any specific tasks etc.?

Thank you,
Paul.

App was open and running and then stopped. Relaunched and it comes up with the check database dialog box. It looks ok 2 green checks and then hangs with the application error dialog box. All that can be done is restart, process repeats, or uncheck the start box and quit. The short log is

eM Client (6.0.19861.0)
Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 2.0.50727.5477
The following error has occurred:
System.NotImplementedException: The method or operation is not implemented.
at MailClient.Storage.Application.Folder.get_DisplayName()
at MailClient.UI.Controls.controlFolders.FolderTreeNode…ctor(controlFolders control, Folder folder)
at MailClient.UI.Controls.controlFolders.CreateNodeForFolder(Folder folder, Boolean missingParentAddition)
at MailClient.UI.Controls.controlFolders.AddNodeSubfolder(FolderTreeNode node, Folder subfolder, Boolean missingParentAddition)
at MailClient.UI.Controls.controlFolders.LoadNodes(IAccount account, Boolean registerCallbacks)
at MailClient.UI.Controls.controlFolders.LoadNodes(IAccount account, Boolean registerCallbacks)
at MailClient.UI.Controls.controlFolders.LoadNodes()
at MailClient.UI.Controls.controlFolders.OnLoad(EventArgs e)
at System.Windows.Forms.UserControl.OnCreateControl()
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl(Boolean fIgnoreVisible)
at System.Windows.Forms.Control.CreateControl()
at System.Windows.Forms.Control.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.ScrollableControl.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.Control.OnParentVisibleChanged(EventArgs e)
at System.Windows.Forms.Control.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.ScrollableControl.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.Form.OnVisibleChanged(EventArgs e)
at System.Windows.Forms.Control.SetVisibleCore(Boolean value)
at System.Windows.Forms.Form.SetVisibleCore(Boolean value)
at System.Windows.Forms.Control.set_Visible(Boolean value)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context)
at System.Windows.Forms.Application.Run(ApplicationContext context)
at MailClient.Program.b__4()
at MailClient.ExceptionUtils.ExceptionUtils.Filter(BodyDelegate body, FilterDelegate filter, Action`1 handler)

Hi,
can you please try updating your application to this version (http://www.emclient.com/dist/v6.0.20025/setup.msi)
and let me know if it solves the issue.

Thank you,
Paul.

Hi, i’ve got same problem. my client stopped working - saying program wasn’t closed properly, we check sth, and could not run again. 

details from client 
eM Client (6.0.23421.0)Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, Framework: 4.0.30319.18444
The following error has occurred:
System.BadImageFormatException: Could not load file or assembly ‘HTMLEditorControl, Version=6.0.23421.0, Culture=neutral, PublicKeyToken=null’ or one of its dependencies. The module was expected to contain an assembly manifest.
File name: ‘HTMLEditorControl, Version=6.0.23421.0, Culture=neutral, PublicKeyToken=null’
   at MailClient.UI.Themes.ThemeSetter.SetThemeForControl(Control control)
   at MailClient.UI.Controls.ControlWidgetManager.ControlWidgetManager.insertRemoveButton(Int32 column)
   at MailClient.UI.Controls.ControlWidgetManager.ControlWidgetManager.insertColumns(Int32 columncount)
   at MailClient.UI.Controls.ControlWidgetManager.ControlWidgetManager…ctor()
   at MailClient.UI.Forms.formMain.InitializeComponent()
   at MailClient.UI.Forms.formMain…ctor(List1 arguments)    at MailClient.Program.CreateMainForm(Boolean startupInit, List1 args)
   at MailClient.Program.Main(String[] args)

WRN: Assembly binding logging is turned OFF.
To enable assembly bind failure logging, set the registry value [HKLM\Software\Microsoft\Fusion!EnableLog] (DWORD) to 1.
Note: There is some performance penalty associated with assembly bind failure logging.
To turn this feature off, remove the registry value [HKLM\Software\Microsoft\Fusion!EnableLog].

Please tell me what to do. 

regards, tomek 

Hi Tomek,
your issue is actually different, have you tried re-installing eM Client?

Best regards,
Olivia

Hi I took repair in uninstall and it works now. I didn’t want to loose all my emails. but everything seems to be fine. 

thank you