Hallo, wie geht das hier in diesem Programm:
Da wird eine eMail als Spam markiert und in den Spam-Ordner geschoben, aber es ist keine Spam!!!
Wie muss man nun vorgehen oder ist das so von eMclient so konfiguriert, dass sowas passiert???
This really depends on what is moving the messages to Junk to begin with.
Normally, it is your server, so you will need to login to their webmail interface, select the message in spam, and mark it as not spam. Thereafter the server should always leave messages from that sender in the Inbox.
But it can also be caused by eM Client moving the messages if you have previously blacklisted the sender or their domain. If that is the case, go to Menu > Settings > Mail > Privacy > Blacklist > Manage Blacklist. See if the sender’s address or domain is in the list and remove it.