As of a few days ago, some emails I receive to my Outlook account won’t load in eM Client. The reading pane is blank, and when I try to open the email in a separate window, it also comes up blank. These emails load just fine in other email clients, so it’s definitely a problem on eM Client’s end.
What I’ve tried:
- Updating to the latest version.
- Repairing my Inbox folder.
- Restarting eM Client and my entire computer.
I’ve been using eM Client for years and this is the first time this has happened - but it’s enough to force me to switch clients if it can’t be fixed. What else can I try?
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I and some other people I work with are having this issue also. I too have tried doing what rhkarlsson has; I am current on the client code, tried running the DB repair and restarted the client and OS cleanly. Nothing helps.
I can open the email on other clients just fine it seems. I can also right-click and View Mail Header and View Mail Source without issue.
The emails I have had issue with so far seem to be all from IBM folks (whom I communicate with often) - I think they are using Outlook for their email.
This started happening a few releases or so ago; I didn’t really pay too close attention because I opened the bad email on my phone and it worked - so I moved on. It does not happen that often fortunately.