Some IMAP emails don't show up on Inbox.

1

Some of my emails (IMAP) don’t show up on eM Client. It shows all my june 20 emails, but then jumps to my May 27 emails, and everything in-between is not shown and not searchable. Using other IMAP clients, like Zimbra, and my webmail client, Roundcube, all emails appear with no problem.

2

Hi José,

we have seen this problem on servers that support the CONDSTORE IMAP extension for quick mailbox re-synchronization. We are analyzing the root cause of the problem. Also, in version 3.1 we added a way to repair folders that suffer from this issue, but unfortunately that version is still several weeks away.

Best regards,
Filip Navara

3

Thanks Filip. Sad that the fix is still away in time, I think eM Client is a great product but this bug might keep me using TheBat!, Outlook or Thunderbird at least for now.
If it helps in anyway, I can tell you I have my mail hosted in HostGator servers. I googled “hostgator IMAP CONDSTORE” but nothing showed up.
Thanks and congratulations for your great work!

Jose

4

Thanks for info. Your hosting provider uses the CommuniGate Pro server, which we test against. Hopefully we will find the problem soon.

5

Seems I’ll be switching to thunderbird in the meanwhile, please post here when you solve this…thanks!