Slow running

the client is running slowly (“this operation may take a while to complete”), it seems that this is since I did the update over the holiday. Is there something that I can do to cure this?

When it happens again, please run the tool available from… after the freeze happens. It should generate a log file (starting with “eM Client Stack” in your Documents folder) that will help us analyze the problem in more detail. Please send this file directly to me at
Thank you