Show Message link in Communication History does nothing.

1

If I right click on a contact and bring up the “Communication  History” window, it does show me all of my previous emails with that contact. However, none of the “show message” links work on any of the emails shown in the list. Is this a known issue or is there a possible fix or workaround for this issue?

Thank you!

It is setup as a POP mailbox.

Machine Specs:

Windows 7 64bit
Intel Core i5-3470
8GB RAM
Joined to work domain.

2

Hi Geoff, this is not a known issue, I’m using this feature on a daily basis and I don’t have any issues while clicking on the links.
What version of eM Client are you currently using? Can you open other links in eM client?

Thank you,
Paul.

3

Thank you for replying. Yes it seems all other links work fine (URLs and such). It is just the Show Message link. The link turns from blue to purple, but nothing else happens. I’m using the latest version of EM Client, I just checked for updates through the software and it said I was up to date.

4

Can you please tell me the exact version number from Help > About.
What version of Internet Explorer do you have installed on your computer? Can you make sure it’s the latest available version as well?

Also what version of .NET framework do you have installed on your computer?

Thank you,
Paul.