Show in Groups - What does it do?

em Client 9

I use the navbar (bottom of left pane) to select Contacts. I right-click on the titlebar of the contacts list (middle) pane where I can see a “Show in Groups” option. What is that supposed to do? Nothing changes when I toggle this setting.

It depends on what the contacts are sorted by.

If they are sorted by tag for example, they are in groups depending on their tags. If they don’t have a tag, they will be in the Unsorted group.

So in this example there are 500 contacts. 483 don’t have tags, 3 have the T1 tag, 5 have the T2 tag and the remaining 9 have the T3 tag. I have collapsed some groups to fit in the screenshot.

The only tag I see, and one I did not myself add, is “My Contacts” which applies only to all the contacts from my Gmail account. Contacts in my Hotmail account don’t have any tags, so Gmail must’ve added the “My Contacts” tag that eM Client is honoring.

However, when I toggle the “Show in Groups” settings, nothing changes in the ordering of contacts. The Hotmail and Gmail contacts remain in the same order. There is no grouping of “My Contacts” tagged Gmail contacts following by a grouping of unsorted/untagged Hotmail contacts.

With some contacts having the Gmail “My Contacts” tag, and with the Hotmail contacts having no tag, I would expect grouping to group together the Gmail contacts separately from the Hotmail contacts. But that doesn’t happen with “Show in Groups” is enabled.

The only sorting criteria on the contacts list is by:

  • Ascending
  • File As

If I sort by tag, and because the Gmail contacts have a “My Contacts” tag (don’t know where that came from) then the contacts are listed by Hotmail contacts (no tags) followed by Gmail contacts (“My Contacts” tag). That order does not change when “Sort in Groups” is toggled. The only change when enabled is there is a separator line showing “Unsorted” contacts and later the “My Contacts” contacts. The separator lines can be clicked on to toggle between collapsing or expanding the group. Since I don’t use tags, grouping would not be a desirable feature, and doesn’t work anyway unless sorting is on tags, not on FileAs as currently selected by me.

In the Contacts left pane showing accounts, the Hotmail contacts and Gmail contacts are selected. However, for the Gmail contacts, there is a sub-category called My Contacts, so I see the following in the Contacts account pane:

Hotmail
    \__ * Contacts
    \__ - Conversation History

Gmail
    \__ - Contacts 
       \__ * My Contacts

Local Folders
    \__ - Contacts

where, * is selected, and - is deselected. Gmail’s My Contacts is a sub-category under Gmail’s Contacts.

No idea why Gmail contacts has a “My Contacts” sub-category. I never added that tag, but maybe eM Client is honoring some server-side tags specified in the Gmail account (which I also did not add). When I use their web site to look at contacts (https://contacts.google.com/), I don’t see any tags (labels) assigned. What I see is:

Contacts (47)
Frequent
Other contacts

So, there is the list of contacts (47 of them), no frequent-tagged contacts, and no Other contacts. Seems eM Client is assuming Gmail’s Contacts must have a “My Contacts” label/tag.

Since I sort by Ascending + FileAs, seems the “Show in Groups” option which has no effect (since sorting is not on tags) should be absent from the right-click menu on the contacts pane’s title bar. For me, the option has little effect when there are tags, but then I’m not tagging any contacts (other than for whatever reason eM Client is tagging Gmail contacts with “My Contacts”).

Thanks for the info. “Show in Groups” is meaningless unless tags are used and sorting is on tags. I don’t use either. I only have Also, even with sorting on tags, all the “Show in Groups” option does is add separator lines as text titles, not as grid lines to show the grouping. Easy to miss the grouping title versus grid lines that would box in the groupings. Maybe even indenting the contacts within a group under each text separator label would better highlight the grouping title.

As I said, it depends on the sort order. Are you sorting by tags?