Sent Emails Occasionally Not Saved in Sent Folder

1

Hi,

I’ve been using eM Client for the last year or so and have been really pleased with it, but the last could of days I have noticed a strange problem. Occasionally when I send an email the email will move to the outbox, be successfully sent and received by the recipient, but will not be saved in the sent folder. If I have the sent folder open when I send the email then the email will actually appear in the sent folder but then disappears after less than a second as is no where to be found.

The strange thing is that this doesn’t happen for every email, it seems to be for about 50% of them, and the emails always reach their destination successfully. 

I’m using eM Client with iCloud by the way.

Thanks in advance.

2

Hi, what version of eM client are you currently using?
We’ve recorded the issue recently and released a fix, can you try to update to this version of eM Client and check if the issue persists?

http://www.emclient.com/dist/v6.0.20631/setup.msi

Thank you,
Paul.

3

Hi Paul,

Thanks for the speedy reply. Thought I was using the latest version but looks like I was one behind, so have updated to the new version so hopefully that should solve the problem.

Thanks again

4

Let me know if the issue persists or if not let us know if you come across any other issues or questions, we’ll be happy to help.

Thank you,
Paul.