Sending from hotmail.co.uk stuck in Outbox

[Technoir]

Hi all,

Just upgraded to version 9.2.1222 and all emails being sent from my hotmail.co.uk address are just sitting in the Outbox in Local Folders (no attachments, just a few lines of text). There are no errors in the Operations. No errors shown when diagnostics is turned on. Synchronizing folders appears to be working, looking at the Operation window. I’m using Windows Firewall and have turned this off, makes no difference.

The SMTP settings are as follows:

Host: smtp-mail.outlook.com
Port: 587
Security Policy: Force usage of SSL/TLS (have tried all options, makes no difference)

Can someone please help, as it was working fine on version 7?

[Gary]

Problems when sending emails via SMTP with outlook.com accounts

This week Microsoft made some changes on their mail servers, which disabled OAuth login for the SMTP protocol on their accounts. This means those using free MS accounts, such as @outlook.com, @hotmail.com, @live.com and similar stopped being able to send emails from eM Client, the messages either got stuck in Outbox or you received this error: [SMTP] MailClient.Accounts.AuthenticationAbortedException: Authentication aborted. We have reported the problem to Microsoft and also created a workar…

[aeisou]

Hi,

I would be interested to know what the workaround is, as I’m experiencing the same issue?

Version 9.2.2307

Thanks

[Olivia_Rust]

@aeisou Do you have the program set to use SMTP for sending? If not, you could be affected by the recent increase in AirSync errors, which is the protocol used for sending from Outlook/Hotmail accounts in eM Client 9.

Please try the solution mentioned here:

[Airsync] Sending email error: VersionNotSupported?

Version 9 uses AirSync for sending emails, so if you’d like to keep using version 9, you can change the sending protocol to SMTP instead, and disable AirSync calendar and contacts. Here’s the registry configuration that will do that: Windows Registry Editor Version 5.00 [HKEY_CURRENT_USER\Software\eM Client] "UseAirSyncSendMail"=dword:00000000 Copy this in a text file and save it as a .reg file, then run it. Then go to Menu > Accounts and disable AirSync under Services.