selecting sending account

This question has been addressed in the past but I cannot find a solution that works.

I have two email accounts (icloud and outlook) and I find it impossible to select outlook when I want to send an email. As suggested by tech support to another user, I tried to change to settings in: settings/mail./compose, I tried all three solutions but nothing worked. Icloud is always selected by default. This would be okay if I could change manually but I can’t, even if it is the outlook folder that is selected. I have tried to set the outlook account as default… still not working.

This has caused some communication problems and this is really a deal breaker for me.

I have seen posts that date back to 2013 pointing to this issue!

Does a solution actually exist?

Thanks a lot

Clem

Do you have the AirSync service enabled in the General tab of the outlook account in menu>Accounts?
If not, please enable it and then check again.