Scrolling in main body of email

Mail
1

I have a question regarding scrolling.
I have 3 viewing panes - (1) Folders - (2) Emails in Folder selected - (3) Email content
I am able to scroll in both 1 & 2 but not in 3
I have the scroll bars enabled an d can click in 3 to move up ior down but unable to scroll using the mouse wheel.

Mouse works in all other applications.

Windows 10 latest update.

Dave

2

try to click in the pane first.

3

Have tried that and it still doesn’t scroll.
As i say 1 and 2 works fine, just the main body of an email when it exceed the space provided in the screen…

Dave

4

I have encountered the same issue on all of my computers. It happens on many e-mails but not on all of them.
Please try the following steps:

  1. select the mail in upper pane
  2. click somewhere in the middle of mail body in the bottom pane (not hyperlink)
  3. Don’t try to scroll mousewheel, just wait 1 to 3 minutes
  4. then try scroll the mail body
    If You could scroll the mail body, then try shorter waiting time.
5

Do the down arrow key and/or Page Down work to scroll down the messages?

6

Can you upgrade to the latest version in the Release History and see if there is any difference.

7

It could be you have Scroll Inactive when I hover over them (Disabled). If not enabled, enable this and close and reopen eM Client.

Settings / Devices / Mouse - Turn on Scroll Inactive Windows when I hover over them.

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8

Thanks @cyberzork ! This fixed my issue immediately!

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