After update to MacOS 11.3, scroll doesn’t work in message window.
When the focus is pointed in the message list the scroll works fine ,but when the focus is pointed in the message body, the scroll doesn’t work using the touchpad. In this case I need to use the scrooll bar doing click with the mouse and moving the scroll bar…
I encountered a similar issue. Please, try to focus the e-mail body and stay 1 minute keeping still, then try to scroll. If scrolling will work, I would have more info.
Yeah does sound like the recent Big Sur OS update caused the body scrolling issue with the touchpad. I suspect eM Client devs no doubt are aware of this and will do an update or advise on what to do hopefully on this thread for touchpad users.
No resolution yet? The message body doesn’t scroll with my Apple Magic Mouse either. This makes eM Client pretty useless on a Mac. Given it is the only app afflicted it can’t be too difficult to identify the problem surely?
I have this issue with macOS Ventura as with Windows 11. With macOS it doesn’t make any difference whether I use my trackpad or my Logitech mouse. With Windows I use the Logitech mouse with the same result. It is definitely an eM Client issue. However, their approach is the easy one: Put the blame on someone else, and do nothing about it.
Same problem here, with the update to the latest beta of Sonoma 14.0 (23A5337a), scrolling the text of an email no longer works with eM Client 9.2.2041 (570625d) on my MacBook Air with trackpad.
Yes, it’s a beta of Apple’s OS, still annoying. Especially since it still worked with the last build of Sonoma.