saving mail

Hello,

I’m using eM Free Cliente 7 with a Exchange configuration.
When saving mails to harddrive, program blocks, not regularly.
Anybody with the same problem?
Need help, it starts to get boring…

Cheers,
Luís

Hello Luis,

What exactly do you mean by saving e-mails to hard drive? Do you mean using the Menu -> Message -> Download selected option? Using the Menu -> File -> Export option? Or saving the messages through 'Save As…" by right-clicking them? Are the messages already downloaded from the server? How many messages are you trying to save at the same time?

Thank you,
Maurice

Hello,

Sorry, forgot to mention.
Using ctrl-s and only with attachments, both small and large.

Tank You,
Luís Ribeiro

Hello Luis,

Thank you for the info. When the application freezes again, could you download this tool http://www.emclient.com/tools/emstackdump.exe) and run it while it’s frozen? It will create a .txt file called “eM Client Stack date time”. Please send it to hester@emclient.com and we will look into what is the issue.

Thank you,
Maurice

Ok.