Allowing word list entries to combine with AND rather than OR would greatly improve the rules. Another option that may work in place of AND/OR specification might be a regular expression option.
It is currently impossible to create some rules that would be most helpful in sorting work in the most efficient and useful way. I am evaluating eM Client as one of the application possibilities to replace Outlook for my employer. As an example, the rule I wanted to create would catch any ‘case’ emails assigned to me. I imagine this will be a common rule type desired by our users. Luckily most users won’t see ‘case’ emails not assigned to them and it won’t be an issue.
Applying multiple rules and/or different areas of the email in a single rule, I can get most of the desired outcomes, but where it misses is a pretty big issue that I am unable to overcome except manually.
Sure. I was trying to create a rule for when a new case is assigned to me. The subject is only specific enough for me to catch that it’s about a case (work item changed). If it is a new case the phrase ‘work item created’ appears in the body of the email. Assigned to: also appears, but later in the body. Here is an image of the rule conditions that aren’t quite right, which may be a simpler than my explanation.
I think there is a bigger issue that will keep me from catching these emails anyway. It appears that the rules are evaluating the content pre-render. Is that correct? A rule evaluates the content in the same format as ‘view source’ would show? The content is base-64 encoded and so, I think this is probably moot in this case.
