Rules needs work

First problem with rules if you click on the message to create a quick rule, then you don’t have full access to all the rules. You have to go to the menu up top to select rules and then you have full access to all the options.
Second problem is that they are very complicated to setup and are not intuitive. I can create rules on TB with no issue but yours requires much more work and understanding to use properly.
Final problem is that you don’t offer age functionality. I want to have the system delete certain rules that meat certain criteria after a specified bit of time, TB makes that easy, you don’t even offer it. It is a great way to keep your mailbox clean and, to me, it is a major flaw in an otherwise create product. Even Postbox, which you bought out, offered it.

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Yes, I have the same issue. Postbox gives me an icon and quick way to rune filters/ rules. eM Client needs to give all of us the same ability. I run multiple email address and moving things to folders one by one doesn’t cut it! I also have found that my migrated rules aren’t working. PLEASE Update everything so we have this ability. :wink:

eM Client is looking at Rules updates soon which “you can vote for” and add any comments via the following Sleekplan links below.

A lot of these are due to Postbox user feedback.

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Regards

I have issues trying to replicate Outlook behaviour regarding accesing information in the body and headers of the message. When having problems I was able to check the body and the header information. This is not feasible to do in eM Client hence when creating rules using information on the header and body (as shown on the email phase) it did not worked and can’t verified why.

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I have to agree that RULES is one of the weakest parts of this exceptional email client. It seems very primitive and not very intuitive to set up.

And, currently, I am having issues with mail that is marked to play a notification sound when arriving. The sound only works on one of the 3 Macs I own and they are all set up the same way with the sound file located in the same directory.

Fortunately, support has been very good at looking into this. I am waiting for a response.

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The rules are planned for a complete overhaul in version 11.

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This is GREAT news. Thank you for the update

I agree that the Rules needs work, as often I am finding I set up a rule to go to a single folder and it keeps losing the folder destination. Also, I do not know why, but it keeps dumping my gmail email from myself into the junk folder, as well as my sister’s emails. I set up a rule to try and keep these in the INBOX, but it doesn’t seem to honor this at all, despite these being IN MY ADDRESS BOOK. It’s annoying also that unlike Postbox, eM Client doesn’t have a simple NOT JUNK feature to click. And I can’t figure out how to create a rule that just tags something as NOT JUNK – THIS IS NEEDED!!

For deletion purposes: show date & time a rule actually “performed an action”. I suspect I have dozens that no longer apply & would like to get rid of them.

If emails are automatically going into your Junkmail folder with a Gmail account then either the Google Spam engine is automatically moving it there “which is the most common reason” or you have an eM Client Rule or Blacklist setup automatically moving it

So first go to “Menu / Rules” and dblclick all your Rules (an/or Blacklist up to V9) to view / look inside them, incase you have accidentally setup a rule to move those senders emails or senders domains to the junkmail folder. If you have a lot of rules to look inside, then alternatively to test if its a rule doing it, just disable / uncheck all of them.

Then if you still have the same problem and have V10, go to “Menu / Settings (Preferences) / Mail / Blacklist and Whitelist” and click “Manage Blacklist” at the bottom and check if you have accidentally blacklisted those senders email address’s or senders domains.

Now if there is no Rules or Blacklist setup “then it has to be the Google Spam engine automatically detecting those emails as possibly spam” via either the header, subject or body or known Senders IP address etc, in which case you have to go online to your Gmail Junkmail folder and “Mark them as not junk”. That will then teach your online mailbox to keep them for future in the Inbox.