I created a rule to move emails to designated folders, but mails are not moved, but just tagged with categories and still showing all the mails in ‘inbox’
(which is supposed to be moved directly to the folders from their arrival)
Outlook does move all the mails to the designated folders and not showing them in inbox. Is there any way I can apply the same to Em Client?
The first thing to consider is that Rules in eM Client are only applied automatically to new messages as they arrive in your Inbox. If the message has already been read on another email client, it will not be moved.
Once thing you can try, to see if the Rule is otherwise correctly configured, is to run in manually. Right-click on the Inbox and choose Apply Rule . . . Choose the Rule from the list and see if that moves the messages.
If not, check you have the correct folder. Also if you create a Rule, and then later rename the folder in eM Client, it will be removed from the Rule. In that case just edit the Rule and select the new folder.
If that still does not help, can you give a screenshot of the Rule.
yes. It’s an automated notification email. The email starts with ‘QCPOR’. It worked fine both in Outlook and Gmail. The main problem is that it is categorized perfectly but not being moved to the folders and still showing in ‘inbox.’