Rocket.Chat - Can't load old messages directly

1

Hi,

We’ve integrated Rocket.Chat. I can see the channels, chat, and receive messages.

There’s still a problem here, because I keep getting an error:

Unexpected error occurred while loading messages. For more details check the operations log.

I read the following in the log:

09:09:10 RocketChat [RocketChat] System.OverflowException: TimeSpan overflowed because the duration is too long.
          at System.TimeSpan.IntervalFromDoubleTicks(Double ticks)
          at MailClient.Accounts.IM.Timestamp..ctor(Double totalSeconds)
          at MailClient.Accounts.IM.Timestamp.TryParse(String text, Timestamp& result)

I forwarded this information to the chat administrator, and he changed all sorts of settings, albeit without success.

Then I was told that this could also be a client-side error, which might require setting the timespan locally.

The following is also interesting:
When I write a new message in a chat, a “Show older messages” button appears, allowing me to view the old messages. This works without delay.

Maybe this will help find and fix a bug.

Tim

2

Hello Tim,
thank you for reporting this issue. We’re aware of this bug, and it will be resolved in the next release of eM Client.

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