Retrieve email from backup?

1

How do you retrieve an individual email from an emClient backup, short of doing a complete restore of the backup?

2

There is a way to retrieve selected data from the backup:

  1. Disconnect the computer from the Internet. This is important!

  2. Go to Menu > Settings > General > Backup. Disable Periodic Backup if it is selected and click on OK.

  3. Make a backup using Menu > Backup, so we can come back to the current database later.

  4. Restore the old backup that has the data you want to retrieve.

  5. For a single email, just right-click in the message body and choose Save As, which will create an eml file on your disk for that message.

  6. Restore the backup made in step 3.

  7. Reconnect to the Internet.

  8. Drag the eml file from Explorer back into the folder in eM Client.

2 Likes
3

Thank you for these instructions…

4

While great that it’s possible, this method is both incredibly cumbersome & dangerous (if say, you forget to back up first, or accidentally re-connect to the internet while using the backup).

Considering how easy it is to accidentally SHIFT-delete an email and then realize “Oh, I need that one after alll”, eM Client definitely needs a “Browse Backup” or “Temporarily Mount Backup” feature to view, restore, or export individual backup items.

Consider this a feature request! :slightly_smiling_face:

1 Like
5

I agree, there needs to be an easier way of viewing the backups. Especially for users who are not that technical.