Voted! I hope more do atm it is at -6, which is not great 
From business perspective, most people use Reply All and rarely use Reply.
1 Like
Almost did it AGAIN!
I can’t tell you how many times I have destroyed the email chain here by blindly clicking “reply” and then cutting everyone else out of the email conversation.
All of my emails… ALL OF THEM need to be reply all. If I just reply to the sender I’m breaking the chain.
I can’t tell you how many times I’ve accidentally done this. It’s embarrassing to be scolded by the client for cutting everyone else out of the thread.
I’m at the point where I might stop using emclient over the lack of this functionality.
THIS IS FROM 2017!!!
Why can’t we simply have reply all as the default button we instinctively click? Accidentally clicking reply causes trouble in business emails!
Update… I almost just did it AGAIN!!! Why can’t this button simply reply all by default?
Sounds like it is a good idea to add your vote and see if there is enough interest from other users too.
In the meantime, does it not work for you to use the Reply All button in the toolbar at the top (and even hide the “Reply” one too if it makes it simpler?) or to use the keyboard shortcuts?
You can access keyboard shortcut listings from Preferences/Settings → General → Shortcuts and can also change them to what you prefer.
I’ve posted about this before, but this is my final post on the matter. I’m done with eM Client over this single issue.
I just made this mistake AGAIN today with a critical business email. Clicked that reply arrow, sent important information to only one person instead of the whole team, and didn’t realize for 30 minutes. This keeps happening because every other email client and CRM I use has that same button default to Reply All. It’s pure muscle memory at this point.
I get that there’s a Reply All button in the toolbar, but that’s not where my hand goes. When I’m working through emails quickly, I click the button that’s right there next to the email - like I do in Outlook, Gmail, and my CRM. They all understand that in business communication, you usually need everyone to stay in the loop.
The fact that this has been requested since 2017 and the response is still “let’s put it to a vote” tells me everything I need to know. This isn’t some exotic feature request - it’s a basic workflow consideration that’s costing me professionally.
I switched to Outlook yesterday and immediately noticed they show both Reply and Reply All options clearly in the email view. No ambiguity, no accidents. My CRM’s reply button? Defaults to Reply All. Because that’s what makes sense for business communication.
I paid for a personal eM Client license and I recently paid for an update, but I can’t keep using software that makes me look incompetent when I’m just working the way every other email client has trained me to work. This one unchangeable button is literally a liability for my business communication.
Good luck to everyone else dealing with this. I’m out.