Replies to email that has been previously read, is shown as read. This is with an outlook account

Mail
1

When I receive replies to emails that have been previously read, it is shown as read. This is with an outlook account

2

Hi Ricky,

Do I understand correctly that this happens with the conversation mode enabled? 
Please make sure that you don’t have the rule “Mark messages as read” set in Menu > Tools > Rules. Also make sure that you don’t have this account set on another device where you read the emails. 

Russel

3

I have this account on my phone and on my desktop, but will happen even when I don’t check my mail on the phone.
There are no rules setting messages as read.What is conversation mode?I have the smart folders enabled.

4

Conversation mode is when related messages are grouped together-- including both sent and received items.  By default, eM Client groups all related messages on one line in the message list.  The problem is, if a message is highlighted and a new related message is received, it may get marked as read and could be missed. To work around, you can do one of the following:

1.  Change the conversation mode to list all messages individually in the message list, but still group them together in the reading pane.  Go to  menu/view/conversations and check “Show messages in conversation detail only” or

2.  Turn off conversations completely by going to menu/view/conversations and check “Disable conversations”