Hallo,
ich habe diese REGEL eingerichtet:
trotzdem landen die Mails im Junk Ordner - warum?
Gruß Dirk
Rules don’t apply to messages already in the Junk folder. They only apply to new messages in the Inbox.
To stop the message going to Junk, it depends on what is moving it there.
Normally, it is your server, so you will need to login to their webmail interface, select the message in spam, and mark it as not spam. Some providers have an option to whitelist senders so check on that also. Thereafter the server should always leave messages from that sender in the Inbox.
But it can also be caused by eM Client moving the messages if you have previously blacklisted the sender or their domain. If that is the case, go to Menu > Settings > Mail > Blacklist > Manage Blacklist. See if the sender’s address or domain is in the list and remove it.
Danke. Aber in der Blacklist fehlt leider eine Suche. Ich hab da über 2000 Mails drinn, die alle duchzu schauen ist unheimlivh mühsam!
Ich schau trotzem mal.
Gruß Dirk