I am receiving the following error message when I open the application in Win 11:
Can you please advise steps to take to resolve this issue? I’m not finding anything obvious in the settings menu and I haven’t changed any of my OS settings recently. My e-mail does not send/receive in Offline mode, obviously. 
Thanks in advance for your time and assistance!
Susan M.
I am receiving the following error message when I open the application in Win 11:
First make sure eM Client is activated via “Menu / Help / License”. If it’s not enter your key and activate.
Next try “Reset Win 11 firewall to defaults” and make sure eM Client is allowed through the firewall”
If it’s already activated and allowed through the firewall then see the below for more options.
See post below from the following thread
https://forum.emclient.com/t/licenseserver-cant-be-reached-since-last-10-days/80922/4
(Gary’s post extract)
“eM Client needs to periodically contact the license server to validate your license. If you have a firewall or VPN that is blocking the connection, then eM Client will eventually be disabled”.
“Can you see if these links open in your web browser”:
https://licensing.emclient.com
https://licensemanager.emclient.com
http://emclient.com
“No need to login on the pages, just open them”.
“If they don’t open you will need to configure those VPN or firewall applications to allow access to those addresses, then restart eM Client”.
“If you can reach those web pages, but the license server still cannot be reached, then it may be that some apps turned off specific services that are required”.
“Click on the Windows Start button and type Services Open the Services option from the results”.
“Check that both Cryptographic services and CNG Key Isolation are running. If they aren’t, start them”.
