Dear eM Client Support Team
Can you help please - both my husband and I have been using the free version of eM Client in the UK for many years very happily and without any problems at all.
However, we are currently working in Barbados for a few months and we have come across a problem: my emails receive and send perfectly, but my husband account receive but do not send.
We both use the same UK server/provider (talktalk) and have two email addresses but use exactly the same IMAP and SMTP settings - the only thing I notice between the two accounts is that my husbands account has the light grey circle with wavy lines icon by his email address and I have the two grey adjacent triangles symbol by mine on our eM Client settings…
Is this significant at all?
Can you help with a solution as to why my husband’s emails don’t send but mine do?
Many thanks,