Problems Importing Thunderbird Email From Folder

Initial setup
1

I’m trying to transition my wife from Thunderbird to Em Client in the hopes she can use it as her new local email client.

I’ve searched for a solution for this issue but have had no luck.

I installed Em Client on the new PC and copied over the Thunderbird data files from Appdata (.msf and corresponding files with no extension)

When I try to import from within Em Client, it detects the lack of Thunderbird software (which is expected) and suggests doing an import of the existing Thunderbird data files. But when I continue and select either import account or local folders and point it towards said transferred data files, I am unable to proceed as it never shows any of the data files to import.

On the Select folders to import screen, all I see is a blank window.

Any ideas what I can do to have eM Client see and be able to import these data files?

Thanks!

2

Can you install Thunderbird on that computer, then when all the data is visible in Thunderbird, try the import again.

3

Thanks for the suggestion, Gary! I will try and that to see if that enables the import process to go forward.

4

Gary,

That did the trick. I had to install Thunderbird and then overwrote the Thunderbird profile with the original from the old PC.

Once that was done and working, I tried the eM Client import and it now recognized all of the mail folders.

Thanks again for the suggestion!

kaliph

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