problem with purchasing of license

License problems
1

I have a problem with purchasing of license of this program. I successfully paid, the money, a notification of a successful operation came, and immediately the access was denied. Nothing came to the email ([email protected]). What to do? How to contact the developers of this program? Please help, thanks.
![](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1809611/RackMultipart20191008-27677-cmar7i- _______ 2_inline.PNG?1570532244 “Image httpsd2r1vs3d9006apcloudfrontnets3_images1809611RackMultipart20191008-27677-cmar7i-_______2_inlinePNG1570532244”)
![](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1809612/RackMultipart20191008-881-gtuhwf- _______ 1_inline.PNG?1570532262)

2

You can have the activation key resent to you by going to https://www.emclient.com/lost-activation-key

Enter the email address you used when you purchased your Pro License. If the message does not arrive, check your spam folder.

Otherwise you can contact eM Client using [email protected] for any purchase issues.

3

Thank you for your reply. I sent you email. today I followed your instruction.  
Resend my email address 4 times please attached file. But didn’t get key to my e-mail. Spam folder checked as well.

![](https://d2r1vs3d9006ap.cloudfront.net/s3_images/1809714/RackMultipart20191009-70470-vdzftp- _______ 3_inline.PNG?1570601578 “Image httpsd2r1vs3d9006apcloudfrontnets3_images1809714RackMultipart20191009-70470-vdzftp-_______3_inlinePNG1570601578”)

4

OK, so please wait for eM Client to respond to your email. I am sure they will be able to resolve this for you.