Problem with Hotmail read status not replicating to eMClient and vice versa

1

Have just installed eMClient and when I connected to my hotmail account it downloaded all the messages as unread even though 99% of them were read. When I played around setting the emails to read or unread either in eMClient or in hotmail itself even if I did a Send/Receive in eMClient it still did not update in either direction. I want to be able to use eMClient at home and hotmail whenever I’m out and about and see the same information as I can with Outlook, is that not possible with eMClient?

2

Hello,
do you use POP3 or IMAP protocol to connect to your hotmail account?

3

Hi Gabriel

I just followed the screens when I initially installed and I don’t remember a choice. I checked and it says the account is using POP3. I looked at the Help and the index doesn’t list either POP3 or IMAP, the search for IMAP produced 4 results which basically recommended using IMAP but doesn’t say how.

I’ll have a play around and see if I can figure it out seeing as we are in different time zones. I’ll let you know if I get anywhere if not can you forward info on how to change to IMAP.

Thanks

4

Hi Gabriel

Couldn’t see how to change an account to IMAP but did find the setting when setting up a new account to select either POP3 or IMAP.

Having had a look around it appears you can’t two way sync with Hotmail because it doesn’t support IMAP although I did find one webpage that claimed it did with an IMAP server of m.hotmail.com but it doesn’t seem to work.

Having liked Microsoft products for their integration I am getting more and more disillusioned with their attitude and cost. Why are they pretty much the only one who doesn’t support IMAP.

Unless you know a way around the issue I guess I’ll bite the bullet and change my email addresses from Hotmail/microsoft.

Thanks

5

Hi Gabriel

Couldn’t see how to change an account to IMAP but did find the setting when setting up a new account to select either POP3 or IMAP.

Having had a look around it appears you can’t two way sync with Hotmail because it doesn’t support IMAP although I did find one webpage that claimed it did with an IMAP server of m.hotmail.com but it doesn’t seem to work.

Having liked Microsoft products for their integration I am getting more and more disillusioned with their attitude and cost. Why are they pretty much the only one who doesn’t support IMAP.

Unless you know a way around the issue I guess I’ll bite the bullet and change my email addresses from Hotmail/microsoft.

Thanks

6

Unfortunately the POP3 protocol doesn’t support concept of read/unread messages. The read/unread flag in POP3 client is usually implemented on client so this flag won’t synchronize with your Hotmail account messages.

And Hotmail doesn’t support IMAP protocol yet.