problem with 2nd account, mail addres, only can receive mails, cant send what can be the problem?

Problem with 2nd maill address

Hello Paulina,

We’re sorry for the inconvenience. Are you getting any errors/messages? If it is so, could you please post a screenshot of the messages/errors that the program displays and also the log from the tab Log in the Operations window (Menu->Tools->Operations)? Just select all with Ctrl+A and use Ctrl+V to copy it here. Also please include the number of the version that you use (Menu -> Help ->About).

Thank you,