problem with 2nd account, mail addres, only can receive mails, cant send what can be the problem?

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Problem with 2nd maill address

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Hello Paulina,

We’re sorry for the inconvenience. Are you getting any errors/messages? If it is so, could you please post a screenshot of the messages/errors that the program displays and also the log from the tab Log in the Operations window (Menu->Tools->Operations)? Just select all with Ctrl+A and use Ctrl+V to copy it here. Also please include the number of the version that you use (Menu -> Help ->About).

Thank you,
Maurice