problem paying

Hi, I did pay for 4 lifetime licenses on the 16 of april, but it has still not been updatet so that I can use them. Could you help med?

Hi,

the problem is that your license originally has 3 seats only and you purchased upgrades for 4 seats thus the payment was not paired with your license. Please contacts our sales team at sales@emclient.com - they will help you to resolve this situation.