I have been using eM client Version: 6.0.20648.0 on my HP ProBook 450 G1 /Windows 8.1 Notebook for several months, without having encountered the following problem before now.
I have not received any e-mails since Wed 8 October 2014 at 3:00 pm to the present time. During this period I had been expecting to receive replies from several overseas contacts, but have not received any.
This morning Sat 11 Oct 2014, I sent test e-mails to 4 contacts in Australia, UK, Trinidad & USA, asking them to reply immediately to the test e-mail.
My Australia contact subsequently advised me via Skype text message, that he had replied to my test e-mail, but I have not received his reply.
Due to the time differences relative to my location, I am still waiting to see whether I receive replies from my contacts in the UK (-3 hrs) & Trinidad (-8 hrs), & USA (-12 hrs).
I have also sent test messages to myself from my POP3 e-mail account, & have received them on my POP3 e-mail account.
I phoned my ISP (who is also POP3 email account provider) this morning about the problem, and they also sent me a test e-mail, which I received. (however, so far they have been unable to resolve the problem).
Therefore it appears as though e-mails sent to me from servers external to my ISP servers are not being received by my POP3 account.
The only change that I made from within eM Client, which I made on Wed 8 Oct, was : Menu > Actions > “move to junk and blacklist domain” for 4 suspicious e-mails with the same “subject” (Emissaao e autorzacao da NFe) that I received from 4 different Brazilian e-mail addresses ( have replaced “@” by “_at_” & “.” by “_” :
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marketing_at_caladaporcelana_com
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commercial_at_commercials_com_br
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contabilidade N _at_dentalprado_com
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michelle_at_barrosterradamagen_net
Note : Normally I would have just blacklisted the e-mail addresses, but I was so fed up receiving suspicious unsolicited e-mail from Brazilian e-mail addresses, that this time I decided to blacklist the domains instead of just the e-mail addresses.
Is it possible that the blacklisting of the domains (server domains ??) of these e-mails, has also effectively blocked ALL e-mails sent via servers that are external to my ISP’s servers ?
I would greatly appreciate your assistance in resolving this problem.
Thank you
AlanCB