Hello 
First let me thank you for the fast reply!
Yes, it is an IMAP account. And I already have removed it a several times, and reinstalled after that.
New account to be installed without PGP. I never had that??!!
Services to install: E-Mail; Calendar etc.
Synchro: all
Download of all, included attachments
I’m getting the message: Access denied*
But at the same time synchronisation is running.
So I stop the synchro. But all incoming mails of the server are then in the emClient program?!
I now turned on the diagnostic of the account. On a first try the SMTP (outgoing mail?) made an error message. After repairing it the diagnostic was OK.
But then I got again the message “Access denied”. An from that point on the coloured “ball” of macOs appeared in emClient and doesn’t stop anymore!
I have another topic going on, may this be a cause to all this mess? Please see here:
Very important: this occurred with the previous version of emClient. But just a day before updating??!!
thanks for any help
Jean Gangolf
*PS. On this topic, I have contacted my ISP. PW is correct, since I am able to enter my Server with “Webmail” or with the Apple standard app: Mail. Which I don’t like as much as emClient…