Problem getting new email

When I click on refresh the bottom left screen says Connecting after a few seconds it faults out. This started a few days ago. I don’t have a problem with an Internet connection. All my settings seem to be fine. Does anyone have an idea what might be wrong. 

Hello Robert,

please post here part of the log from Menu > Tools > Operations once this happens.
However, it seems more as a server-side issue so, at the same time, I’d recommend contacting your mail-server provider.